The Knowledge Hub
Online Ordering Delivers
Whitepaper | The next evolution of online food delivery
About
The past few years have been a conduit for change in consumer behaviour and the effects on the UK hospitality industry have been significant and will have a lasting impact. ‘At-home’ dining has shown sustained growth with “ordering-in” now a routine part of Brits weekly mealtimes. This whitepaper shares invaluable advice on how operators can maximise their ‘delivery’ business.
Topics covered include:
- The appetite for ‘at home’ delivery
- Where are they ordering from
- How to consumers prefer to order
- Ordering direct vs market place
- How do they decide where to order
- What drives menu decisions
- Driving loyalty
Based on feedback from a nationally representative sample of 500 pub/bar/cafe/restaurants goers, the whitepaper highlights ways in which operators can maximise their online delivery businesses.
Release date
Sept 2022
Format
PDF Whitepaper. 9 pages