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In-depth research studies utilising bespoke KAM research. With visualised consumer and/or operator data, expert commentary, case studies and views from industry thought-leaders, to provide the complete picture.
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Latest Access All Areas
Always-on Recruitment
How technology can make hiring faster, fairer, and more flexible in retail and hospitality.
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Competitive Socialising 2026
Competitive socialising has become an increasingly established part of the hospitality landscape, with consumers visiting more often, across a broader range of occasions, and expecting more from the overall experience than simply a great game. The research highlights where the biggest commercial opportunities lie for operators.
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Family Dining 2026
In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money in 2026 and beyond.
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The Pub Roadmap | Building Brilliant Teams
Discover practical, research-backed strategies to recruit, onboard, train and inspire high-performing teams. Developed with the BII and supported by Brakes, this report combines insight from pub customers, employees and licensees with actionable ideas to help you improve service, boost loyalty and build a stronger, more resilient pub business.
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Low+No 2026: Rethinking the drinks aisle
Waitrose Low & No Buyer Sarah Holland joins Lucky Saint’s Oli Badman to discuss how the retailer is adapting their drinks offer alongside changing consumer expectations and behaviours.
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Low+No 2026: Drinking Differently
A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.
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