The Knowledge Hub

Influencing customers in-venue

Presentation | Understanding how best to engage your customers in venue


Katy Moses, MD at KAM, presented how to influence customers at the ‘moment of truth’ at the recent RMI conference. The research comes from our new Plan to Plate report, in partnership with Paytronix. Take a look at the presentation here.

Release date

Nov 2023


PDF presentation. 29 pages