The Knowledge Hub
Propeller x KAM: Hospitality Booking Benchmark
Whitepaper | Hospitality Booking Benchmark
About
In partnership with Propeller, The Hospitality Bookings Benchmark is the UK’s first sector-wide study of hospitality bookings, bringing together the views of both consumers and operators to benchmark booking performance, identify emerging trends and uncover the biggest commercial opportunities. From booking conversion and no-shows to deposits, technology, AI and guest data, the report provides practical insights to help operators optimise every stage of the booking journey.

Release date
July 2026
Format
PDF document. 31 pages