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The Ultimate Guide to Christmas
With the current recruitment crisis going strong in Hospitality, employee retention has never been more important. This research, in partnership with TipJar, looks at the importance of instilling a fair tipping culture in a business to help attract and retain talent, but also increase footfall and drive a deeper brand loyalty within customers.
SEE MOREWine Decisions
With the current recruitment crisis going strong in Hospitality, employee retention has never been more important. This research, in partnership with TipJar, looks at the importance of instilling a fair tipping culture in a business to help attract and retain talent, but also increase footfall and drive a deeper brand loyalty within customers.
SEE MOREConsumer intentions for Christmas 2023
An infographic showing how consumers intend to send Christmas 2022, in partnership with Toggle.
SEE MOREGeneration Z: Beyond Booze
Originally presented at the Low+No 2023 event, these slides explore the changing relationship which Generation Z seem to have with alcohol compared to previous generations and what implications this may have for the future of socialising. Based on research carried out in partnership with Lucky Saint in May 2023.
SEE MOREEmployee Engagement Services in Hospitality
With the vacancies the industry is experiencing at the moment for a variety of reasons, it puts importance on making sure employees are happy, motivated and retained. Based on online interviews conducted in February 2023 with 500 hospitality employees across all sub-sectors of the industry, this report looks at how businesses can make themselves an attractive place to work through engaging their employees, ultimately driving recruitment, loyalty, retention as well as productivity.
SEE MOREThe Value of Mid-Week Sports
This report looks into the opportunity that arises from the synergy between sport and pubs, how best to deliver a great sporting experience and the long term halo effects it can have on a venue.
SEE MOREThe UK’s Largest Hospitality Salary Survey
This annual survey is based on feedback from 1,963 hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.
SEE MOREFlexible Working in Hospitality
As attitudes to work have evolved over the last few years, the UK labour market is seeing unprecedented demand for more flexible ways of working. From office workers to hospitality staff, the one thing, outside of pay, which consistently hits the top of people’s agenda is flexibility. How then, can operators navigate this uncertain world – when the rota only fits one way and consistency of product and service remains paramount? How do you juggle the unstoppable force of market conditions with a desire to deliver for your customers? In this paper, we examine some of those issues.
SEE MOREThe Current State of Play
This report looks into the current issues and opportunities surrounding hospitality recruitment in the UK. A report published in partnership with Hospitality Rising.
SEE MOREHospitality at home this summer 2023
An infographic showing whether UK adults intend to socialise more at home this summer.
SEE MOREConsumer intentions summer 2023
An infographic showing where UK adults intend to spend their leisure time during summer 2023.
SEE MOREThe Hospitality Employee of the future
A presentation prepared specifically for the UK Hospitality ‘Work & Skills’ event, Katy Moses shares research on the evolving demands and expectations we’re seeing from younger employees and highlights how employers may need to think differently to attract and retain them.
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