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State of Social 2026

State of Social is the first industry-wide benchmarking report dedicated to social media metrics and it’s BACK for its 2ND year! Delivered by Kitch and KAM, the FREE report captures critical insights for UK hospitality operators.

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State of Social 2026 Webinar

Learnings from State of Social 2026 – the industry-wide benchmarking report dedicated to social media metrics in the hospitality industry

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Informants presentation – The good, the bad and the eye-roll

Olivia Fitzgerald from 125 shared what guests really want in a high-stakes world

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Pubs Power Sport Report 2025

This new Pubs Power Sport Report from PubAid and conducted by KAM, supported by Guinness and Sky Business, reveals how pubs are quietly power movement, connection and community wellbeing across the UK.

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Sona x KAM: People & productivity insights

Developed in partnership between Sona and KAM Insight, this exclusive research shines a light on the real impact of inefficient processes and outdated technology across the UK Hospitality sector.

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The rise of functional drinks

A look at the rise of functional and mood enhancing drinks. This 2025 insight report by KAM and Club Soda explores wellness trends, mood-enhancing drinks and the future of social experiences.

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Driving a digital connection with customers

A look at the importance of building digital connections with pub customers away from venue

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Competitive Socialising Customer in 2025

An infographic showing 5 key stats on Competitive Socialising

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Big Booking Success

An infographic about driving big group bookings in Hospitality venues, in partnership with Tripleseat.

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LTC x KAM | Wellbeing at Work

A look at employee wellbeing in the Hospitality industry and how we can improve the experience.

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The Access Group | What Brings Guests Back?

Access Group Research Report | A look at what’s driving customer loyalty at Hospitality venues.

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Wellbeing at Work: Where are we now?

Katy Moses, MD at KAM shares new research, in partnership with the LTC, looking at employee wellbeing in hospitality

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