Standard Access Archives

Creating a superfan – presentation at RMI

Katy Moses, MD at KAM presents research looking at how hospitality brands can drive brand loyalty by creating superfans, at RMI 2025

Cheers to 2025

Katy Moses, MD at KAM shares new research, in partnership with the LTC, looking at employee wellbeing in hospitality

State of Social | Benchmarking Hospitality brands

State of Social is the first industry-wide benchmarking report dedicated to social media metrics, in partnership with Kitch.

Raising the Bar | The current state of alcohol-free

A look at the accessibility, visibility and credibility of alcohol-free drinks in hospitality venues, in partnership with Everleaf

Managing Food Allergens and Intolerances

A comprehensive look at both consumer and operator perspectives on food allergies and intolerances when eating out, carried out in partnership with Polaris.

A Christmas Story

An infographic about Christmas in Hospitality venues, in partnership with Tripleseat.

Talent & Training in Hospitality

As presented at the 2024 Propel conference this presentation focuses on ‘where we are now’ with regards to Talent & Training in Hospitality.

5 key facts on online reviews

An infographic showing 5 Key stats on the importance of online reviews and recommendations

5 key facts on staff impact

An infographic showing 5 Key stats on on how staff can impact customer decisions on what to eat

5 key facts on deciding what to order

An infographic showing 5 Key stats on how customers decide what to order from a menu

Tripleseat | Preparing for the festive season

Tripleseat Podcast | How are consumers feeling about the festive season, how (and how big) they are celebrating.

Socialising Differently – panel at Imbibe Live

A panel looking at how Brits are Socialising Differently with Katy Moses (KAM), Daniel Rowntree (High & Dry), Selina Smith (Heineken) and Matt Grech-Smith (Swingers.)