Ultimate Guide to Christmas from KAM and HGem

Christmas is about sharing, supporting and bringing people together. So here’s a little gift from research consultancy KAM and guest experience management platform HGEM, bringing together all of their Christmas research into one report…

Read More

The Quest for a Quality Serve

Katie Jenkins, Marketing & Partnerships Director at KAM shares recent research carried out in partnership with Budvar looking at just how important the quest for a quality serve can be…

Read More

Getting back to the office

It’s been almost 5 months since the UK lockdown was announced. Since then many retail and hospitality businesses have closed and re-opened and staff have returned to their place of…

Read More