Standard Access Archives

The Value of Local

Katy Moses, founder/MD at KAM, delves into the ever-growing importance of food provenance for customers and hospitality venues with Kate Nicholls from UK Hospitality, Joby Mortimer from Brakes, Simon Wright, a founder of the Welsh Independent Restaurant Collective, and Sophie Cohlquoun from the Welsh Government’s Insights programme, who shares a fascinating case study of the “Value of Welshness.”

Online Ordering Delivers

The past few years have been a conduit for change in consumer behaviour and the effects on the UK hospitality industry have been significant and will have a lasting impact. ‘At-home’ dining has shown sustained growth with “ordering-in” now a routine part of Brits weekly mealtimes. This whitepaper shares invaluable advice on how operators can maximise their ‘delivery’ business.

A Fair Share

With the current recruitment crisis going strong in Hospitality, employee retention has never been more important. This research, in partnership with TipJar, looks at the importance of instilling a fair tipping culture in a business to help attract and retain talent, but also increase footfall and drive a deeper brand loyalty within customers.

CBD infused drinks

Laurence Brown, Senior Insight Manager at KAM, shares research that shows the continued growth of CBD-infused drinks and what this means for hospitality operators.

Summer of Sport 2022

Ahead of a major summer of sport, KAM and Sky have partnered to gain insight around the value of live sport to pubs; the opportunities available to them by showing it, and what pub goers are looking for when it comes to live sport in pubs.

Consumer intentions for Summer holidays

An infographic showing where UK adults intend to travel during summer 2023.

Drinking Differently

Katy Moses, founder/MD at KAM, delves into some of the key consumer trends which are causing people to “drink differently”, including health, sustainability, alcohol moderation, functional drinks and personalisation and the implications for the wholesale sector. First presented for the FWD Drinks Summit.

Navigating the cost of living crisis

An infographic showing how consumers think their spending and behaviour will adapt in the next 12 months due to the cost-of-living crisis.

Choose Hospitality

In partnership with Hospitality Rising, KAM spoke to a representative sample of the UK working population to find out their perception of a career in Hospitality.

Wine Decisions

Blake Gladman, Strategy & Insights Director at KAM, shares learnings from recent research with Hallgarten & Novum looking at the wine buying experience in Hospitality venues. You can access the full ‘Wine Decisions’ white paper here.

Diversifying Diets

Katy Moses, MD at KAM, shares some of the key consumer trends which are impacting what we eat and drink, and looks at how this will impact hospitality venues.

Merging People and Technology in QSR

In this webinar Katy Moses, MD at KAM shares exclusive research looking at technology’s impact on the customer experience and whether it has helped or hindered the core expectation of hospitality that is the human interaction. She is joined by Paul Berryman from pointOne, Andrew Allen from Biff’s Kitchen and Nigel Eadie from The Original Pasty House to discuss the findings and share their experience from the trade.