Consumer
Introducing the Competitive Socialising Customer
Competitive Socialising is a key growth area for the industry, driven by consumer demand for novel and engaging ways to connect with others, these venues are reshaping the landscape of social entertainment, and with it, the UK hospitality sector.
Read MoreA focus on menus
We’ve just launched the new wave of our new ‘Plan to Plate’ tracker, in partnership with guest engagement platform Paytronix so Blake Gladman, Insight & Stregy Director at KAM has shared some of the key take-outs impacting menu design.
Read MoreFuture-proofing the pub industry – one brew at a time
January seems the perfect month to focus on the future and consider what lies ahead for our great British pub industry. Having recently partnered with Brixton Brewery on research looking…
Read MoreShining a light on inclusivity in Hospitality
KAM has joined forces with Equality, Equity and Inclusion consultancy, SISU to carry out a comprehensive survey within the Hospitality Industry to understand and enhance diversity, inclusion, and wellbeing. Following…
Read MoreBrand new ‘Pub Roadmap’ report released
KAM have partnered with the BII (British Institute of Innkeeping) to launch the ultimate Pub Roadmap: a robust and practical toolkit for the evolving pub industry. Supported by Brixton Brewery…
Read MoreUltimate Guide to Christmas from KAM and HGem
Christmas is about sharing, supporting and bringing people together. So here’s a little gift from research consultancy KAM and guest experience management platform HGEM, bringing together all of their Christmas research into one report…
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