Hospitality
The Family Dining Opportunity
Katy Moses, MD at KAM, reflects on the findings from KAM’s latest research into the family dining opportunity for hospitality and why we don’t see kid’s meals on Instagram… (As…
Read MoreChris Welham joins KAM as Non-Exec Chair
KAM has today announced that Chris Welham has joined the Hospitality & Grocery research consultancy’s senior management team as a Non-Executive Chair, effective immediately. Welham brings over 25 years of…
Read MoreMerging People and Technology
The cracks caused by staff shortages are really beginning to show according to new consumer and hospitality staff research we carried out with pointOne. The research reveals customer experience, particularly…
Read MoreLets talk about hygiene
Rollback to pre-pandemic and hygiene probably didn’t weigh heavily on your mind as an operator. It was more about experience and ambiance. Fast forward to 2021 and despite the initial…
Read MoreLegacies of lockdown for the Great British Pub
One of the things this pandemic has done to the hospitality industry is exacerbate the same challenges that many publicans have faced for many years; how to drive more (and…
Read MoreConsumer intentions for Christmas 2021
3.3m people have already made Christmas reservations 1-in-5 UK adults, who celebrate Christmas, have already started planning for Christmas, according to a new consumer poll from research consultancy, KAM. With…
Read More