Hospitality
Re-opening hospitality – again
Well, who would’ve thought that “Christmas” would become only the THIRD most contentious ‘C-word’ in 2020? But here we are, preparing for re-opening hospitality, again. Here’s the bad news… For…
Read MoreChanging beer drinking habits
Lockdown is changing the longer-term habits of beer enthusiasts New research shows that beer enthusiasts are more open to trying new and different beers than ever. 91% having tried a…
Read MoreHospitality customers accept ‘new normal’
Lockdown hits just as customers accept hospitality’s ‘new normal’ The latest Customer Sentiment Tracker from Feed It Back and KAM Media found that lockdown is hitting us just as things…
Read MoreDiversification in pubs
Whether in tier 1, 2 or 3, the immediate future remains uncertain for England’s pubs. New restrictions, including the 10pm curfew and bans on households mixing indoors, provide yet further…
Read MoreTechnology in hospitality
I have a total of 8 different hospitality apps on my phone. All downloaded and used to varying degrees over the last few months. It therefore came as no great…
Read MoreTechnology-led hospitality experience
Consumer demand grows for a technology-led hospitality experience Our latest research exposes an accelerated customer demand for a technology-led hospitality experience, with the expectation of a pay-at-table app growing. This…
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