The Knowledge Hub
Welcome to The Knowledge Hub, designed to inform, inspire and incite. Enjoy.
If you have any questions or feedback or would like to find out about our bespoke research, please contact hello@kaminsight.com
Our latest releases
Driving a digital connection with customers
A look at the importance of building digital connections with pub customers away from venue
Read More
Plan to Plate – May 2025
This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.
Read More
Low+No 2025: Drinking Differently
A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.
Read More
Competitive Socialising Customer in 2025
An infographic showing 5 key stats on Competitive Socialising
Read More
Competitive Socialising 2025
A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.
Read More
Big Booking Success
An infographic about driving big group bookings in Hospitality venues, in partnership with Tripleseat.
Read More
LTC x KAM | Wellbeing at Work
A look at employee wellbeing in the Hospitality industry and how we can improve the experience.
Read More
The Access Group | What Brings Guests Back?
Access Group Research Report | A look at what’s driving customer loyalty at Hospitality venues.
Read More
Wellbeing at Work: Where are we now?
Katy Moses, MD at KAM shares new research, in partnership with the LTC, looking at employee wellbeing in hospitality
Read More
The UK’s Largest Hospitality Salary Survey 2025
This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.
Read More
Financial wellbeing in hospitality
An infographic looking at financial wellbeing for hospitality employees
Read More
The Pub Roadmap | Creating Pub Superfans
In partnership with the BII and supported by Brakes, this research report at how venues can grow customer loyalty and create pub superfans.
Read MoreReports & Whitepapers
View and download our industry-leading reports and whitepapers.
Raising the Bar | The current state of alcohol-free
A look at the accessibility, visibility and credibility of alcohol-free drinks in hospitality venues, in partnership with Everleaf
SEE MORE
Managing Food Allergens and Intolerances
A comprehensive look at both consumer and operator perspectives on food allergies and intolerances when eating out, carried out in partnership with Polaris.
SEE MORE
Family Dining 2024
In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.
SEE MORE
Talent & Training in Hospitality
As presented at the 2024 Propel conference this presentation focuses on ‘where we are now’ with regards to Talent & Training in Hospitality.
SEE MORE
The Ultimate Events Management Guide
In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.
SEE MORE
Plan to Plate 2024 – Q4
In partnership with NFS, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.
SEE MORE
Future of Socialising: What’s next for the dry economy?
UK adults’ evolving relationship with cannabis (THC and CBD), alcohol and other mood-altering substances and it’s impact on hospitality.
SEE MORE
Low+No 2024: Drinking Differently
A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.
SEE MORE
Competitive Socialising 2024
A look at the Competitive Socialising customer and the growing demand for activity-led venues.
SEE MOREWebinars & Presentations
Wellbeing at Work: Where are we now?
Katy Moses, MD at KAM shares new research, in partnership with the LTC, looking at employee wellbeing in hospitality
SEE MORE & WATCH
Creating a superfan – presentation at RMI
Katy Moses, MD at KAM presents research looking at how hospitality brands can drive brand loyalty by creating superfans, at RMI 2025
SEE MORE & WATCH
Cheers to 2025
Katy Moses, MD at KAM shares new research, in partnership with the LTC, looking at employee wellbeing in hospitality
SEE MORE & WATCH
Socialising Differently – panel at Imbibe Live
A panel looking at how Brits are Socialising Differently with Katy Moses (KAM), Daniel Rowntree (High & Dry), Selina Smith (Heineken) and Matt Grech-Smith (Swingers.)
SEE MORE & WATCH
Socialising Differently – presented at Imbibe Live
Katy Moses, MD at KAM, presents key trends pointing towards Brits ‘socialising differently’ including an evolving relationship with alcohol.
SEE MORE & WATCH
Low+No presentation – learnings from beyond Hospitality
Lou Pollitt at Lucky Saint, shares insightful learnings about low & no from international markets and the off-trade.
SEE MORE & WATCHInfographics
Competitive Socialising Customer in 2025
An infographic showing 5 key stats on Competitive Socialising
SEE MORE & WATCH
Big Booking Success
An infographic about driving big group bookings in Hospitality venues, in partnership with Tripleseat.
SEE MORE & WATCH
Financial wellbeing in hospitality
An infographic looking at financial wellbeing for hospitality employees
SEE MORE & WATCH
A Christmas Story
An infographic about Christmas in Hospitality venues, in partnership with Tripleseat.
SEE MORE & WATCH
5 key facts on online reviews
An infographic showing 5 Key stats on the importance of online reviews and recommendations
SEE MORE & WATCH
5 key facts on staff impact
An infographic showing 5 Key stats on on how staff can impact customer decisions on what to eat
SEE MORE & WATCHHospitality Insight from our Partners
The Access Group | What Brings Guests Back?
Access Group Research Report | A look at what’s driving customer loyalty at Hospitality venues.
SEE MORE & WATCH
Tripleseat | Preparing for the festive season
Tripleseat Podcast | How are consumers feeling about the festive season, how (and how big) they are celebrating.
SEE MORE & WATCH
Brixton Brewery | Focus on craft beer
Brixton Brewery share data on the craft beer customer in the on-trade
SEE MORE & WATCH
Limber | Flexible Working in Hospitality
Limber look at current flexible working trends in UK hospitality and what it means for the future Hospitality.
SEE MORE & WATCHThanks to our Partners
Access All Areas
Unparalleled access to the latest industry trends, expert analyses, and cutting-edge research that will empower you to stay ahead of the curve.
Plan to Plate – May 2025
This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.
SEE MORE
Low+No 2025: Drinking Differently
A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.
SEE MORE
Competitive Socialising 2025
A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.
SEE MORE
The Pub Roadmap | Creating Pub Superfans
In partnership with the BII and supported by Brakes, this research report at how venues can grow customer loyalty and create pub superfans.
SEE MORE
Family Dining 2024
In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.
SEE MORE
Plan to Plate 2024 – Q4
In partnership with NFS, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.
SEE MORE