Hospitality
Super-sized sporting opportunity for pubs
New research we’ve carried out in partnership with FANZO (formally MatchPint) suggests that 16.1 million UK adults intend to watch at least some of this year’s Men’s FIFA World Cup…
Read MoreThe Final Frontier: Technology in Pubs
Blake Gladman, Strategy & Insights Director at KAM shares his thoughts on the impact of technology on the staff and customer experience in pubs, based on research from KAM’s latest…
Read MoreThe Family Dining Opportunity
Katy Moses, MD at KAM, reflects on the findings from KAM’s latest research into the family dining opportunity for hospitality and why we don’t see kid’s meals on Instagram… (As…
Read MoreChris Welham joins KAM as Non-Exec Chair
KAM has today announced that Chris Welham has joined the Hospitality & Grocery research consultancy’s senior management team as a Non-Executive Chair, effective immediately. Welham brings over 25 years of…
Read MoreMerging People and Technology
The cracks caused by staff shortages are really beginning to show according to new consumer and hospitality staff research we carried out with pointOne. The research reveals customer experience, particularly…
Read MoreLets talk about hygiene
Rollback to pre-pandemic and hygiene probably didn’t weigh heavily on your mind as an operator. It was more about experience and ambiance. Fast forward to 2021 and despite the initial…
Read More