Hospitality
Merging People and Technology
The cracks caused by staff shortages are really beginning to show according to new consumer and hospitality staff research we carried out with pointOne. The research reveals customer experience, particularly…
Read MoreLets talk about hygiene
Rollback to pre-pandemic and hygiene probably didn’t weigh heavily on your mind as an operator. It was more about experience and ambiance. Fast forward to 2021 and despite the initial…
Read MoreLegacies of lockdown for the Great British Pub
One of the things this pandemic has done to the hospitality industry is exacerbate the same challenges that many publicans have faced for many years; how to drive more (and…
Read MoreConsumer intentions for Christmas 2021
3.3m people have already made Christmas reservations 1-in-5 UK adults, who celebrate Christmas, have already started planning for Christmas, according to a new consumer poll from research consultancy, KAM. With…
Read MoreThe perception of hospitality as a career choice
With staff shortages rife within the hospitality industry, KAM’s new research shows that only 1-in-5 UK adults consider Hospitality to be an appealing industry to work in. Download the full…
Read MoreRemote working in pubs and restaurants
As the government drops the “work from home if you can” guidance, a snap poll from KAM Media found that nearly 1-in-4 ‘hybrid workers’ consider hospitality venues an acceptable place…
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