The Knowledge Hub
Welcome to The Knowledge Hub, designed to inform, inspire and incite. Enjoy.
If you have any questions or feedback or would like to find out about our bespoke research, please contact hello@kaminsight.com
Our latest releases
Informants Panel – Cheers to 2026!
Discussion with Caroline Ottoy (MD at WatchHouse), Jason Cotta (Group CEO at Arcturus) and Ben Warren (Commercial Director at Professional at Play) about their predictions and plans for the year ahead.
Read MoreInformants – Cheers to 2026!
Simon Stenning, founder of Future Foodservice, shares his initial forecast for hospitality in 2026.
Read MoreState of Social 2026
State of Social is the first industry-wide benchmarking report dedicated to social media metrics and it’s BACK for its 2ND year! Delivered by Kitch and KAM, the FREE report captures critical insights for UK hospitality operators.
Read MoreInformants presentation – The good, the bad and the eye-roll
Olivia Fitzgerald from 125 shared what guests really want in a high-stakes world
Read MorePubs Power Sport Report 2025
This new Pubs Power Sport Report from PubAid and conducted by KAM, supported by Guinness and Sky Business, reveals how pubs are quietly power movement, connection and community wellbeing across the UK.
Read MoreSona x KAM: People & productivity insights
Developed in partnership between Sona and KAM Insight, this exclusive research shines a light on the real impact of inefficient processes and outdated technology across the UK Hospitality sector.
Read MoreKnowledge Hub Webinar | Oct 2025
KAM’s Katy Moses, Blake Gladman and Katie Jenkins discuss the impact GLP-1 drugs are having on hospitality, the rise of mood-enhancing drinks and the importance of employee experience
Read MoreFeeding the GLP-1 Generation
This report looks at how the growing proportion of GLP-1 users are reshaping eating, drinking and socialising habits. It covers everything from food and drink preferences, to how and why GLP-1 users choose specific venues to go out to.
Read MoreThe rise of functional drinks
A look at the rise of functional and mood enhancing drinks. This 2025 insight report by KAM and Club Soda explores wellness trends, mood-enhancing drinks and the future of social experiences.
Read MoreDriving a digital connection with customers
A look at the importance of building digital connections with pub customers away from venue
Read MorePlan to Plate – May 2025
This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.
Read MoreLow+No 2025: Drinking Differently
A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.
Read MoreReports & Whitepapers
View and download our industry-leading reports and whitepapers.
State of Social 2026
State of Social is the first industry-wide benchmarking report dedicated to social media metrics and it’s BACK for its 2ND year! Delivered by Kitch and KAM, the FREE report captures critical insights for UK hospitality operators.
SEE MOREPubs Power Sport Report 2025
This new Pubs Power Sport Report from PubAid and conducted by KAM, supported by Guinness and Sky Business, reveals how pubs are quietly power movement, connection and community wellbeing across the UK.
SEE MORESona x KAM: People & productivity insights
Developed in partnership between Sona and KAM Insight, this exclusive research shines a light on the real impact of inefficient processes and outdated technology across the UK Hospitality sector.
SEE MOREFeeding the GLP-1 Generation
This report looks at how the growing proportion of GLP-1 users are reshaping eating, drinking and socialising habits. It covers everything from food and drink preferences, to how and why GLP-1 users choose specific venues to go out to.
SEE MOREThe rise of functional drinks
A look at the rise of functional and mood enhancing drinks. This 2025 insight report by KAM and Club Soda explores wellness trends, mood-enhancing drinks and the future of social experiences.
SEE MOREDriving a digital connection with customers
A look at the importance of building digital connections with pub customers away from venue
SEE MOREPlan to Plate – May 2025
This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.
SEE MORELow+No 2025: Drinking Differently
A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.
SEE MORECompetitive Socialising 2025
A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.
SEE MOREWebinars & Presentations
CBD infused drinks
Laurence Brown, Senior Insight Manager at KAM, shares research that shows the continued growth of CBD-infused drinks and what this means for hospitality operators.
SEE MORE & WATCHDrinking Differently
Katy Moses, founder/MD at KAM, delves into some of the key consumer trends which are causing people to “drink differently”, including health, sustainability, alcohol moderation, functional drinks and personalisation and the implications for the wholesale sector. First presented for the FWD Drinks Summit.
SEE MORE & WATCHWine Decisions
Blake Gladman, Strategy & Insights Director at KAM, shares learnings from recent research with Hallgarten & Novum looking at the wine buying experience in Hospitality venues. You can access the full ‘Wine Decisions’ white paper here.
SEE MORE & WATCHDiversifying Diets
Katy Moses, MD at KAM, shares some of the key consumer trends which are impacting what we eat and drink, and looks at how this will impact hospitality venues.
SEE MORE & WATCHMerging People and Technology in QSR
In this webinar Katy Moses, MD at KAM shares exclusive research looking at technology’s impact on the customer experience and whether it has helped or hindered the core expectation of hospitality that is the human interaction. She is joined by Paul Berryman from pointOne, Andrew Allen from Biff’s Kitchen and Nigel Eadie from The Original Pasty House to discuss the findings and share their experience from the trade.
SEE MORE & WATCHThe On-trade in a Post-Pandemic/Post-Brexit World
Katy Moses, MD at KAM, talks through some of the key trends which are impacting the on-trade in the post-pandemic, post-Brexit world and the impact these are having or will have specifically on the wine category. This presentation was first presented at the London Wine Fair in partnership with Harpers Wine & Spirits.
SEE MORE & WATCHInfographics
Competitive Socialising Customer in 2025
An infographic showing 5 key stats on Competitive Socialising
SEE MORE & WATCHBig Booking Success
An infographic about driving big group bookings in Hospitality venues, in partnership with Tripleseat.
SEE MORE & WATCHFinancial wellbeing in hospitality
An infographic looking at financial wellbeing for hospitality employees
SEE MORE & WATCHA Christmas Story
An infographic about Christmas in Hospitality venues, in partnership with Tripleseat.
SEE MORE & WATCH5 key facts on online reviews
An infographic showing 5 Key stats on the importance of online reviews and recommendations
SEE MORE & WATCH5 key facts on staff impact
An infographic showing 5 Key stats on on how staff can impact customer decisions on what to eat
SEE MORE & WATCHHospitality Insight from our Partners
The Access Group | What Brings Guests Back?
Access Group Research Report | A look at what’s driving customer loyalty at Hospitality venues.
SEE MORE & WATCHTripleseat | Preparing for the festive season
Tripleseat Podcast | How are consumers feeling about the festive season, how (and how big) they are celebrating.
SEE MORE & WATCHBrixton Brewery | Focus on craft beer
Brixton Brewery share data on the craft beer customer in the on-trade
SEE MORE & WATCHLimber | Flexible Working in Hospitality
Limber look at current flexible working trends in UK hospitality and what it means for the future Hospitality.
SEE MORE & WATCHThanks to our Partners
Access All Areas
Unparalleled access to the latest industry trends, expert analyses, and cutting-edge research that will empower you to stay ahead of the curve.
Knowledge Hub Webinar | Oct 2025
KAM’s Katy Moses, Blake Gladman and Katie Jenkins discuss the impact GLP-1 drugs are having on hospitality, the rise of mood-enhancing drinks and the importance of employee experience
SEE MOREFeeding the GLP-1 Generation
This report looks at how the growing proportion of GLP-1 users are reshaping eating, drinking and socialising habits. It covers everything from food and drink preferences, to how and why GLP-1 users choose specific venues to go out to.
SEE MOREPlan to Plate – May 2025
This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.
SEE MORELow+No 2025: Drinking Differently
A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.
SEE MORECompetitive Socialising 2025
A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.
SEE MOREThe Pub Roadmap | Creating Pub Superfans
In partnership with the BII and supported by Brakes, this research report at how venues can grow customer loyalty and create pub superfans.
SEE MORE