The Knowledge Hub

Welcome to The Knowledge Hub, designed to inform, inspire and incite. Enjoy.

If you have any questions or feedback or would like to find out about our bespoke research, please contact hello@kaminsight.com

Our latest releases

Managing Food Allergens and Intolerances

A comprehensive look at both consumer and operator perspectives on food allergies and intolerances when eating out, carried out in partnership with Polaris.

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A Christmas Story

An infographic about Christmas in Hospitality venues, in partnership with Tripleseat.

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Family Dining 2024

In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.

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Talent & Training in Hospitality

As presented at the 2024 Propel conference this presentation focuses on ‘where we are now’ with regards to Talent & Training in Hospitality.

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5 key facts on online reviews

An infographic showing 5 Key stats on the importance of online reviews and recommendations

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5 key facts on staff impact

An infographic showing 5 Key stats on on how staff can impact customer decisions on what to eat

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5 key facts on deciding what to order

An infographic showing 5 Key stats on how customers decide what to order from a menu

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Tripleseat | Preparing for the festive season

Tripleseat Podcast | How are consumers feeling about the festive season, how (and how big) they are celebrating.

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Socialising Differently – panel at Imbibe Live

A panel looking at how Brits are Socialising Differently with Katy Moses (KAM), Daniel Rowntree (High & Dry), Selina Smith (Heineken) and Matt Grech-Smith (Swingers.)

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Socialising Differently – presented at Imbibe Live

Katy Moses, MD at KAM, presents key trends pointing towards Brits ‘socialising differently’ including an evolving relationship with alcohol.

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The Ultimate Events Management Guide

In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.

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Plan to Plate 2024 – Q4

In partnership with NFS, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers.

Managing Food Allergens and Intolerances

Access Level:

A comprehensive look at both consumer and operator perspectives on food allergies and intolerances when eating out, carried out in partnership with Polaris.

SEE MORE

Family Dining 2024

Access Level:

In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.

SEE MORE

Talent & Training in Hospitality

Access Level:

As presented at the 2024 Propel conference this presentation focuses on ‘where we are now’ with regards to Talent & Training in Hospitality.

SEE MORE

The Ultimate Events Management Guide

Access Level:

In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.

SEE MORE

Plan to Plate 2024 – Q4

Access Level:

In partnership with NFS, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.

SEE MORE

Future of Socialising: What’s next for the dry economy?

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UK adults’ evolving relationship with cannabis (THC and CBD), alcohol and other mood-altering substances and it’s impact on hospitality.

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Low+No 2024: Drinking Differently

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A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

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Competitive Socialising 2024

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A look at the Competitive Socialising customer and the growing demand for activity-led venues.

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UK Hospitality Salary Survey: Key Take-outs

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Originally presented at HRC 2024, this presentation takes you through the key take-outs from the 2024 ‘Largest UK Hospitality Salary Survey’

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Webinars & Presentations

drinking differently

Drinking Differently

Access Level:

Katy Moses, founder/MD at KAM, delves into some of the key consumer trends which are causing people to “drink differently”, including health, sustainability, alcohol moderation, functional drinks and personalisation and the implications for the wholesale sector. First presented for the FWD Drinks Summit.

SEE MORE & WATCH
wine decisions

Wine Decisions

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Blake Gladman, Strategy & Insights Director at KAM, shares learnings from recent research with Hallgarten & Novum looking at the wine buying experience in Hospitality venues. You can access the full ‘Wine Decisions’ white paper here.

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diversifying diets

Diversifying Diets

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Katy Moses, MD at KAM, shares some of the key consumer trends which are impacting what we eat and drink, and looks at how this will impact hospitality venues.

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merging people and tech

Merging People and Technology in QSR

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In this webinar Katy Moses, MD at KAM shares exclusive research looking at technology’s impact on the customer experience and whether it has helped or hindered the core expectation of hospitality that is the human interaction. She is joined by Paul Berryman from pointOne, Andrew Allen from Biff’s Kitchen and Nigel Eadie from The Original Pasty House to discuss the findings and share their experience from the trade.

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post pandemic on trade

The On-trade in a Post-Pandemic/Post-Brexit World

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Katy Moses, MD at KAM, talks through some of the key trends which are impacting the on-trade in the post-pandemic, post-Brexit world and the impact these are having or will have specifically on the wine category. This presentation was first presented at the London Wine Fair in partnership with Harpers Wine & Spirits.

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Infographics

A Christmas Story

Access Level: ,

An infographic about Christmas in Hospitality venues, in partnership with Tripleseat.

SEE MORE & WATCH

5 key facts on online reviews

Access Level:

An infographic showing 5 Key stats on the importance of online reviews and recommendations

SEE MORE & WATCH

5 key facts on staff impact

Access Level:

An infographic showing 5 Key stats on on how staff can impact customer decisions on what to eat

SEE MORE & WATCH

5 key facts on deciding what to order

Access Level:

An infographic showing 5 Key stats on how customers decide what to order from a menu

SEE MORE & WATCH

5 key facts on moderating alcohol consumption

Access Level:

An infographic showing how Brits are moderating their alcohol consumption

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5 key facts on what drives venue choice

Access Level:

An infographic showing what’s important when choosing a venue.

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Hospitality Insight from our Knowledge Hub Partners

Tripleseat | Preparing for the festive season

Access Level:

Tripleseat Podcast | How are consumers feeling about the festive season, how (and how big) they are celebrating.

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Brixton Brewery | Focus on craft beer

Access Level:

Brixton Brewery share data on the craft beer customer in the on-trade

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Flexible-working

Limber | Flexible Working in Hospitality

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Limber look at current flexible working trends in UK hospitality and what it means for the future Hospitality.

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Thanks to our Knowledge Hub Partners

L&T 2025 Partners (1)

THE LATEST FROM

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Unparalleled access to the latest industry trends, expert analyses, and cutting-edge research that will empower you to stay ahead of the curve.

Family Dining 2024

In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.

SEE MORE

Plan to Plate 2024 – Q4

In partnership with NFS, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.

SEE MORE

Low+No 2024: Drinking Differently

A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

SEE MORE

Competitive Socialising 2024

A look at the Competitive Socialising customer and the growing demand for activity-led venues.

SEE MORE

Pub Roadmap: the headlines & panel

Katy Moses, founder/MD at KAM, delves into latest pub customer research from the Pub Roadmap report with Steve Alton from the BII, Joby Mortimer from Brakes and Jez Galaun from Brixton Brewery.

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Pub Roadmap

The Pub Roadmap

In partnership with the BII and supported by Brakes and Brixton Brewery, this research report forms part of an essential toolkit, based on real data from our sector to allow operators to assess their businesses against the opportunities available to them.

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