The Knowledge Hub

Welcome to The Knowledge Hub, designed to inform, inspire and incite. Enjoy.

If you have any questions or feedback or would like to find out about our bespoke research, please contact hello@kaminsight.com

Our latest releases

Pubs Power Sport Report 2025

This new Pubs Power Sport Report from PubAid and conducted by KAM, supported by Guinness and Sky Business, reveals how pubs are quietly power movement, connection and community wellbeing across the UK.

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Sona x KAM: People & productivity insights

Developed in partnership between Sona and KAM Insight, this exclusive research shines a light on the real impact of inefficient processes and outdated technology across the UK Hospitality sector.

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Knowledge Hub Webinar | Oct 2025

KAM’s Katy Moses, Blake Gladman and Katie Jenkins discuss the impact GLP-1 drugs are having on hospitality, the rise of mood-enhancing drinks and the importance of employee experience

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Feeding the GLP-1 Generation

This report looks at how the growing proportion of GLP-1 users are reshaping eating, drinking and socialising habits. It covers everything from food and drink preferences, to how and why GLP-1 users choose specific venues to go out to.

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The rise of functional drinks

A look at the rise of functional and mood enhancing drinks. This 2025 insight report by KAM and Club Soda explores wellness trends, mood-enhancing drinks and the future of social experiences.

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Driving a digital connection with customers

A look at the importance of building digital connections with pub customers away from venue

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Plan to Plate – May 2025

This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.

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Low+No 2025: Drinking Differently

A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

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Competitive Socialising Customer in 2025

An infographic showing 5 key stats on Competitive Socialising

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Competitive Socialising 2025

A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.

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Big Booking Success

An infographic about driving big group bookings in Hospitality venues, in partnership with Tripleseat.

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LTC x KAM | Wellbeing at Work

A look at employee wellbeing in the Hospitality industry and how we can improve the experience.

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers.

Pubs Power Sport Report 2025

Access Level:

This new Pubs Power Sport Report from PubAid and conducted by KAM, supported by Guinness and Sky Business, reveals how pubs are quietly power movement, connection and community wellbeing across the UK.

SEE MORE

Sona x KAM: People & productivity insights

Access Level:

Developed in partnership between Sona and KAM Insight, this exclusive research shines a light on the real impact of inefficient processes and outdated technology across the UK Hospitality sector.

SEE MORE

Feeding the GLP-1 Generation

Access Level:

This report looks at how the growing proportion of GLP-1 users are reshaping eating, drinking and socialising habits. It covers everything from food and drink preferences, to how and why GLP-1 users choose specific venues to go out to.

SEE MORE

The rise of functional drinks

Access Level:

A look at the rise of functional and mood enhancing drinks. This 2025 insight report by KAM and Club Soda explores wellness trends, mood-enhancing drinks and the future of social experiences.

SEE MORE

Driving a digital connection with customers

Access Level:

A look at the importance of building digital connections with pub customers away from venue

SEE MORE

Plan to Plate – May 2025

Access Level:

This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.

SEE MORE

Low+No 2025: Drinking Differently

Access Level:

A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

SEE MORE

Competitive Socialising 2025

Access Level:

A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.

SEE MORE

LTC x KAM | Wellbeing at Work

Access Level:

A look at employee wellbeing in the Hospitality industry and how we can improve the experience.

SEE MORE

Webinars & Presentations

golden years

The Golden Years: the headlines

Access Level:

Originally presented at RMI 2023, Katy Moses, founder/MD at KAM, shares headlines from our latest research looking at the invaluable 65 years+ age group – The Golden Years (available to “Access All Areas” subscribers) She highlights how invaluable this growing customer group is and how hospitality operators should more actively embrace the older customer.

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hospitality employee of the future

The Hospitality Employee of the future

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A presentation prepared specifically for the UK Hospitality ‘Work & Skills’ event, Katy Moses shares research on the evolving demands and expectations we’re seeing from younger employees and highlights how employers may need to think differently to attract and retain them.

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value of local

The Value of Local

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Katy Moses, founder/MD at KAM, delves into the ever-growing importance of food provenance for customers and hospitality venues with Kate Nicholls from UK Hospitality, Joby Mortimer from Brakes, Simon Wright, a founder of the Welsh Independent Restaurant Collective, and Sophie Cohlquoun from the Welsh Government’s Insights programme, who shares a fascinating case study of the “Value of Welshness.”

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CBD drinks

CBD infused drinks

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Laurence Brown, Senior Insight Manager at KAM, shares research that shows the continued growth of CBD-infused drinks and what this means for hospitality operators.

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drinking differently

Drinking Differently

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Katy Moses, founder/MD at KAM, delves into some of the key consumer trends which are causing people to “drink differently”, including health, sustainability, alcohol moderation, functional drinks and personalisation and the implications for the wholesale sector. First presented for the FWD Drinks Summit.

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wine decisions

Wine Decisions

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Blake Gladman, Strategy & Insights Director at KAM, shares learnings from recent research with Hallgarten & Novum looking at the wine buying experience in Hospitality venues. You can access the full ‘Wine Decisions’ white paper here.

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Infographics

Competitive Socialising Customer in 2025

Access Level:

An infographic showing 5 key stats on Competitive Socialising

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Big Booking Success

Access Level: ,

An infographic about driving big group bookings in Hospitality venues, in partnership with Tripleseat.

SEE MORE & WATCH

Financial wellbeing in hospitality

Access Level: , ,

An infographic looking at financial wellbeing for hospitality employees

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A Christmas Story

Access Level: ,

An infographic about Christmas in Hospitality venues, in partnership with Tripleseat.

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5 key facts on online reviews

Access Level:

An infographic showing 5 Key stats on the importance of online reviews and recommendations

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5 key facts on staff impact

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An infographic showing 5 Key stats on on how staff can impact customer decisions on what to eat

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Hospitality Insight from our Partners

The Access Group | What Brings Guests Back?

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Access Group Research Report | A look at what’s driving customer loyalty at Hospitality venues.

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Tripleseat | Preparing for the festive season

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Tripleseat Podcast | How are consumers feeling about the festive season, how (and how big) they are celebrating.

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Brixton Brewery | Focus on craft beer

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Brixton Brewery share data on the craft beer customer in the on-trade

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Flexible-working

Limber | Flexible Working in Hospitality

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Limber look at current flexible working trends in UK hospitality and what it means for the future Hospitality.

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Thanks to our Partners

L&T 2025 Partners (4)

THE LATEST FROM

Hospitality Talks

The Vlog

Access All Areas

Unparalleled access to the latest industry trends, expert analyses, and cutting-edge research that will empower you to stay ahead of the curve.

Knowledge Hub Webinar | Oct 2025

KAM’s Katy Moses, Blake Gladman and Katie Jenkins discuss the impact GLP-1 drugs are having on hospitality, the rise of mood-enhancing drinks and the importance of employee experience

SEE MORE

Feeding the GLP-1 Generation

This report looks at how the growing proportion of GLP-1 users are reshaping eating, drinking and socialising habits. It covers everything from food and drink preferences, to how and why GLP-1 users choose specific venues to go out to.

SEE MORE

Plan to Plate – May 2025

This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.

SEE MORE

Low+No 2025: Drinking Differently

A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

SEE MORE

Competitive Socialising 2025

A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.

SEE MORE

The Pub Roadmap | Creating Pub Superfans

In partnership with the BII and supported by Brakes, this research report at how venues can grow customer loyalty and create pub superfans.

SEE MORE