Use KAM insight to strengthen the knowledge of your teams
Unlocking the key to growth
Welcome to KAM, your ultimate destination for unparalleled customer intelligence solutions within the dynamic world of hospitality. We are not your typical research and consultancy business. No, we're more like the secret sauce that adds that extra 'zing' to your business ambitions.
Use KAM insight to strengthen the knowledge of your teams.
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What is a Live Learning Workshop?
A 30-60 minute session with your team that can be delivered online or face to face based, hosted by one of our KAM experts.
During these sessions, we share the latest industry research, insights, and trends to up-skill your team and put insights at the heart of your strategic thinking.
Insights can be tailored to your business and we can add context to macro/global trends and what they mean for your business. There is an opportunity for Q&A from the wider team following the presentation and time to discuss implications and turning insights into actions.
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Recent topics covered have included
Family Dining: The opportunity for family spend in hospitalityThe Golden Years: The value of the older demographic to hospitalityLow & No: The Customer PerspectiveCompetitive Socialising: Winning a new customer occasionPlan to Plate: Each decision on the customer journeyPower of Sport: Maximising sporting events in pubs and barsGeneration Z: The future for hospitality
What we bring to the table
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Tailored Research
Gain access to cutting-edge research and data-driven insights, including global online panels, targeted customer research, face-to-face, focus groups, and more. Quantitative and Qualitative methodologies tailored specifically to your objectives.
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Knowledge & Expertise
Let us take the strain and provide an independent view. With combined expertise across hospitality, research, insights, and marketing, our team will provide insight-led recommendations for you and your business to drive purposeful change.
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Consultancy with a Twist
Say goodbye to dry, uninspiring insights. We spice things up by providing consultancy services that are both informative and engaging. Our experts work closely with you, analysing your unique challenges, and crafting ingenious strategies.
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Actionable Solutions
We help you turn these insights into actions. Base your future marketing, operations, brand and product strategies on what your customers want and need. Put research and insight at the heart of your strategy.
Don't just take our word for it
We were looking for industry expertise and the team at KAM delivered a first-class product. The content and delivery by KAM has been of extremely high quality. I would heartily recommend the team at KAM.
Andrew Taylor, Head of Credit Business Banking, NatWest/RBS
