The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

Allergens Polaris KAM

1-in-3 customer with allergens put at risk

New research looking at how the hospitality industry handles customers with allergens and intolerances has found that 1-in-3 customers have...
KAM Family Dining

Kids menus needs a refresh

As KAM launches our 2024 Family Dining report, Jo Lynch, Account Director at KAM, explores why venues need to refresh...
The-Future-of-Socialising-LinkedIn-Post-1-1

Brits are waking up to CBD infused drinks

Nearly 1-in-5 UK adults have tried a CBD infused drink (19.4%) according to new research we've done in partnership with...
Zebra striping

Moderation nation: A quarter of UK adults ‘zebra striping’ on every pub visit

A quarter of UK drinkers are alternating between alcoholic and alcohol-free drinks when they visit pubs and bars, according to...
Competitive Socialising Birdies

Introducing the Competitive Socialising Customer

Competitive Socialising is a key growth area for the industry, driven by consumer demand for novel and engaging ways to...
menu design

A focus on menus

We've just launched the 2nd quarterly wave of our new ‘Plan to Plate’ tracker, in partnership with guest engagement platform Paytronix. Every...
hospitality salary survey

UK’s Largest Hospitality Salary Survey results

This month we joined forces with Access Group and HJ UK to survey 1,300+ Hospitality employees about their salaries, benefits,...
Craft beer

Future-proofing the pub industry – one brew at a time

January seems the perfect month to focus on the future and consider what lies ahead for our great British pub...
Hospitality Inclusivity Report

Shining a light on inclusivity in Hospitality

KAM has joined forces with Equality, Equity and Inclusion consultancy, SISU to carry out a comprehensive survey within the Hospitality...
Understand how best to attract new and lapsed customers to your venues

Brand new ‘Pub Roadmap’ report released

KAM have partnered with the BII (British Institute of Innkeeping) to launch the ultimate Pub Roadmap: a robust and practical...
HGEM-x-KAM-Ultimate-Xmas-Guide-Instagram-Post

Ultimate Guide to Christmas from KAM and HGem

Christmas is about sharing, supporting and bringing people together. So here's a little gift from research consultancy KAM and guest experience management platform HGEM,...
slerp

Building a sustainable hospitality business

Jo Lynch, Account Director at KAM, has been surrounded by discussions around sustainability within the hospitality industry recently. In our...

Unlock the power of knowledge today

Are you ready to dive into a world of invaluable hospitality intelligence? Join The KAM Knowledge Hub, your go-to insight resource for everything you need to thrive in the dynamic world of hospitality. Sign up for our free membership or unleash the full potential of Access All Areas and take control of your professional destiny. The power of knowledge awaits you!

Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

Managing Food Allergens and Intolerances

Access Level:

A comprehensive look at both consumer and operator perspectives on food allergies and intolerances when eating out, carried out in partnership with Polaris.

SEE MORE

Family Dining 2024

Access Level:

In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.

SEE MORE

Talent & Training in Hospitality

Access Level:

As presented at the 2024 Propel conference this presentation focuses on ‘where we are now’ with regards to Talent & Training in Hospitality.

SEE MORE

The Ultimate Events Management Guide

Access Level:

In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.

SEE MORE

Plan to Plate 2024 – Q4

Access Level:

In partnership with NFS, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.

SEE MORE

Future of Socialising: What’s next for the dry economy?

Access Level:

UK adults’ evolving relationship with cannabis (THC and CBD), alcohol and other mood-altering substances and it’s impact on hospitality.

SEE MORE