The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

menu design
22 Apr

A focus on menus

We've just launched the 2nd quarterly wave of our new ‘Plan to Plate’ tracker, in partnership with guest engagement platform Paytronix. Every...
hospitality salary survey
22 Mar

UK’s Largest Hospitality Salary Survey results

This month we joined forces with Access Group and HJ UK to survey 1,300+ Hospitality employees about their salaries, benefits,...
Craft beer
22 Jan

Future-proofing the pub industry – one brew at a time

January seems the perfect month to focus on the future and consider what lies ahead for our great British pub...
Hospitality Inclusivity Report
05 Dec

Shining a light on inclusivity in Hospitality

KAM has joined forces with Equality, Equity and Inclusion consultancy, SISU to carry out a comprehensive survey within the Hospitality...
Understand how best to attract new and lapsed customers to your venues
14 Nov

Brand new ‘Pub Roadmap’ report released

KAM have partnered with the BII (British Institute of Innkeeping) to launch the ultimate Pub Roadmap: a robust and practical...
HGEM-x-KAM-Ultimate-Xmas-Guide-Instagram-Post
11 Nov

Ultimate Guide to Christmas from KAM and HGem

Christmas is about sharing, supporting and bringing people together. So here's a little gift from research consultancy KAM and guest experience management platform HGEM,...
slerp
18 Sep

Building a sustainable hospitality business

Jo Lynch, Account Director at KAM, has been surrounded by discussions around sustainability within the hospitality industry recently. In our...
Christmas intentions
01 Sep

Maximising Christmas in hospitality venues

It’s CHRISTMAAAASSSS!  Well, nearly. Actually there’s less than 100 days to go until the big day.  Here at KAM we’ve...
KAM Knowledge
05 Jul

Low+No 2023 – what you missed!

On Wednesday this week, KAM hosted our 4th annual Low & No event, at which we shared headlines from our...
sustainable drinks
29 Jun

Dry summer ahead – moderation goes mainstream

As many Brits are moderating alcohol this summer as during ‘Dry January’ UK drinkers are now moderating in the summer...
KAM Low & No
31 May

What we can learn from Hospitality in Austin, Texas

Last Monday KAM MD, Katy Moses returned from the wonderful Atlantic Club study tour of Austin, Texas, organised to perfection...
DSCF1288
14 May

The Quest for a Quality Serve

Katie Jenkins, Marketing & Partnerships Director at KAM shares recent research carried out in partnership with Budvar looking at just...

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Reports & Whitepapers

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Plan to Plate 2024 – Q2

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In partnership with Paytronix, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.

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UK Hospitality Salary Survey: Key Take-outs

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Originally presented at HRC 2024, this presentation takes you through the key take-outs from the 2024 ‘Largest UK Hospitality Salary Survey’

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Human vs Machine

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Originally presented at HRC 2024, this presentation shows how People Tech can support Hospitality employees.

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What really irritates your customers

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Originally presented at HRC in March 2024, this presentation shows what really irritates Hospitality customers and how tech can help.

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The UK’s Largest Hospitality Salary Survey

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This annual survey is based on feedback from 1,328 hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.

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Leased & Tenanted Spotlight

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Originally presented at our L&T Spotlight, this presentations shows the wants and needs of both pub licensees and their customers.

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