The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

Crossing boundaries

As some of you are aware, KAM work across grocery retail as well as hospitality. This week I had the pleasure...

Bill’s Bill’s Bill’s

This week I was lucky enough to eat lunch/dinner out in a restaurant or pub more often than I managed...

Are you responsible?

I was lucky enough to be part of the judging panel for the Scottish Local Retailer Rewards this week. It...

Rumours of the death of focus groups has been greatly exaggerated

With the increase in availability of new technologies and ‘instant insight’ it’s often easy to dismiss traditional research methodologies as...

The Park

Good morning and welcome to the weekend! Another busy week for KAM, with a highlight for me personally being the...

The experience economy: Connecting with customers

The experience economy: The move from shifting ‘stuff’ to connecting with customers on a more emotional level. The term was...

Yorkshire

Last weekend I had the good fortune to be up in Yorkshire, a trip that I bought in a charity...

Propel and Gen Z – plus Katy completes charity bike ride

Good morning and Happy Friday! A busy and exciting week for KAM was topped off yesterday with a speaking slot at...

Plan To Plate launches – brand new research by KAM

Good morning all This is a VERY exciting week for KAM- our 'Plan to Plate' research report, an in-depth look into...

Sustainability – keeping Britain tidy and sharing an authentic message

More often than not a walk down the hill from my house to the train station resembles a twisted version...

Charity and pasta straws at Pub19

Good morning all Blake and I spent some time at the Pub19 trade show this week and several things caught...

Fyre, Fyre, the festival’s on Fyre!

Fyre Fyre the festival’s on Fyre! I’m on a roll with the Alan Partridge references now. This one is a...

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

Family Dining 2024

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In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.

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Talent & Training in Hospitality

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As presented at the 2024 Propel conference this presentation focuses on ‘where we are now’ with regards to Talent & Training in Hospitality.

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The Ultimate Events Management Guide

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In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.

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Plan to Plate 2024 – Q3

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In partnership with NFS, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.

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Future of Socialising: What’s next for the dry economy?

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UK adults’ evolving relationship with cannabis (THC and CBD), alcohol and other mood-altering substances and it’s impact on hospitality.

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Low+No 2024: Drinking Differently

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A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

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