The KAM Blog
Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.
Shopping experiences
Frictionless technology
Crossing boundaries
Bill’s Bill’s Bill’s
Are you responsible?
Rumours of the death of focus groups has been greatly exaggerated
The Park
The experience economy: Connecting with customers
Yorkshire
Propel and Gen Z – plus Katy completes charity bike ride
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Reports & Whitepapers
View and download our industry-leading reports and whitepapers from our Knowledge Hub.
The Pub Roadmap | Creating Pub Superfans
In partnership with the BII and supported by Brakes, this research report at how venues can grow customer loyalty and create pub superfans.
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The Mid-Strength Opportunity
KAM have joined forces with Club Soda and The Mid-Strength Collective to explore why mid-strength alcohol is gaining traction and what steps businesses can take to capitalise on this untapped potential.
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State of Social | Benchmarking Hospitality brands
State of Social is the first industry-wide benchmarking report dedicated to social media metrics, in partnership with Kitch.
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Raising the Bar | The current state of alcohol-free
A look at the accessibility, visibility and credibility of alcohol-free drinks in hospitality venues, in partnership with Everleaf
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Managing Food Allergens and Intolerances
A comprehensive look at both consumer and operator perspectives on food allergies and intolerances when eating out, carried out in partnership with Polaris.
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Family Dining 2024
In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.
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