The KAM Blog
Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.
The Digital Customer Journey: How Hospitality Wins Loyalty in 2025
The Rise of Competitive Socialising: Hospitality’s Winning Formula in 2025
How GLP-1 Drugs Are Reshaping UK Hospitality
Cider’s quiet revolution
Avoiding the HiPPO effect
Drinking Differently – the emergence of a new flexible approach
Why employee wellbeing in hospitality can no longer be an afterthought
Pour decisions: A look at changing beer trends in 2025
Creating Pub Superfans – going beyond loyalty
Dynamic pricing in restaurants
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Reports & Whitepapers
View and download our industry-leading reports and whitepapers from our Knowledge Hub.
Sona x KAM: People & productivity insights
Developed in partnership between Sona and KAM Insight, this exclusive research shines a light on the real impact of inefficient processes and outdated technology across the UK Hospitality sector.
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Feeding the GLP-1 Generation
This report looks at how the growing proportion of GLP-1 users are reshaping eating, drinking and socialising habits. It covers everything from food and drink preferences, to how and why GLP-1 users choose specific venues to go out to.
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The rise of functional drinks
A look at the rise of functional and mood enhancing drinks. This 2025 insight report by KAM and Club Soda explores wellness trends, mood-enhancing drinks and the future of social experiences.
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Driving a digital connection with customers
A look at the importance of building digital connections with pub customers away from venue
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Plan to Plate – May 2025
This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.
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Low+No 2025: Drinking Differently
A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.
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