The KAM Blog
Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.
Alcohol-Free in Hospitality: Why Availability Alone Is No Longer Enough
Weight Loss Medications Linked To Reduction In Both Food And Alcohol Consumption, Latest Research Reveals
GLP-1 Users Are Already Your Customers: What Hospitality Must Do Next
Hospitality trends for 2026: Key insights from KAM’s first Informants event of the year
Pubs power community sport across the UK
How AI Is Transforming Hospitality: Service, Operations and Guest Experience
The Digital Customer Journey: How Hospitality Wins Loyalty in 2025
The Rise of Competitive Socialising: Hospitality’s Winning Formula in 2025
How GLP-1 Drugs Are Reshaping UK Hospitality
Cider’s quiet revolution
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Reports & Whitepapers
View and download our industry-leading reports and whitepapers from our Knowledge Hub.
LTC x KAM: Wellbeing at Work
his report brings together experiences Hospitality employees and also employers across the sector have shared. You’ll get a clear picture of the challenges still facing our people, what support is helping, and where there’s still more to do.
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Raising the Bar 2026
This report explores how the UK on-trade has progressed over the past 18 months, and where the next opportunities lie to deliver a more compelling, consistent and high-quality alcohol-free experience
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Drinking Differently: How GLP-1 Medications Impact Alcohol Consumption
Following our previous research into how GLP-1 medications are changing eating behaviour, KAM partnered with Drinkaware to explore another key question for hospitality and drinks brands: how are these medications affecting alcohol consumption?
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The Hospitality People Survey 2026
This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.
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State of Social 2026
State of Social is the first industry-wide benchmarking report dedicated to social media metrics and it’s BACK for its 2ND year! Delivered by Kitch and KAM, the FREE report captures critical insights for UK hospitality operators.
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Pubs Power Sport Report 2025
This new Pubs Power Sport Report from PubAid and conducted by KAM, supported by Guinness and Sky Business, reveals how pubs are quietly power movement, connection and community wellbeing across the UK.
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