The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

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The Rise of Competitive Socialising: Hospitality’s Winning Formula in 2025

As UK consumers continue to adapt to shifting social and economic landscapes, competitive socialising is continuing to capture their attention.  Jo Lynch...
Blog - How GLP-1 Drugs Are Reshaping UK Hospitality

How GLP-1 Drugs Are Reshaping UK Hospitality

Are you ready to hear about yet another disrupter for the hospitality industry? Hold on to your hats because this...
Blog (11)

Cider’s quiet revolution

There’s a quiet revolution happening in your fridges. It’s crisp, flavour-forward, and your customers are already onto it. Let’s face...
Blog (8)

Avoiding the HiPPO effect

Have you ever succumbed to the HiPPO effect? It happens. A lot. Bad ideas are often the result of gut...
Blog (12)

Drinking Differently – the emergence of a new flexible approach

KAM Insight’s latest report, produced in partnership with alcohol-free beer brand Lucky Saint, dives deep into the new reality of...
Blog - Pictures (2)

Why employee wellbeing in hospitality can no longer be an afterthought

At KAM, we’re in the business of listening - really listening - to the people working across the hospitality industry....
Blog - Pictures (1)

Pour decisions: A look at changing beer trends in 2025

Whether you’re running a high-energy darts bar, a boutique bowling alley, or another experiential gaming concept, your drinks range needs...
Blog (13)

Creating Pub Superfans – going beyond loyalty

The "Pub Roadmap" report, collaboratively developed by KAM and the British Institute of Innkeeping (BII) and supported by Brakes, serves...
Blog (10)

Dynamic pricing in restaurants

It’s not often I get to talk about the two loves of my life in the same sentence, but, today,...
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1-in-3 customer with allergens put at risk

New research looking at how the hospitality industry handles customers with allergens and intolerances has found that 1-in-3 customers have...
Blog (9)

Kids menus needs a refresh

As KAM launches our 2024 Family Dining report, Jo Lynch, Account Director at KAM, explores why venues need to refresh...
Blog (16)

Brits are waking up to CBD infused drinks

Nearly 1-in-5 UK adults have tried a CBD infused drink (19.4%) according to new research we've done in partnership with...

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

Driving a digital connection with customers

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A look at the importance of building digital connections with pub customers away from venue

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Plan to Plate – May 2025

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This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.

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Low+No 2025: Drinking Differently

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A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

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Competitive Socialising 2025

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A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.

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LTC x KAM | Wellbeing at Work

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A look at employee wellbeing in the Hospitality industry and how we can improve the experience.

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The UK’s Largest Hospitality Salary Survey 2025

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This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.

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