The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

The Final Frontier: Technology in Pubs

Blake Gladman, Strategy & Insights Director at KAM shares his thoughts on the impact of technology on the staff and...
Family Dining

The Family Dining Opportunity

Katy Moses, MD at KAM, reflects on the findings from KAM's latest research into the family dining opportunity for hospitality...
Chris Welham, Non-Executive Chair

Chris Welham joins KAM as Non-Exec Chair

KAM has today announced that Chris Welham has joined the Hospitality & Grocery research consultancy's senior management team as a...
A look at flexible working trends in 2023

Kindness Counts

Almost three quarters of UK adults say it is important that we learn from the Covid-19 pandemic to be kinder...

Merging People and Technology

The cracks caused by staff shortages are really beginning to show according to new consumer and hospitality staff research we...

Lets talk about hygiene

Rollback to pre-pandemic and hygiene probably didn’t weigh heavily on your mind as an operator. It was more about experience...
peach pubs

Legacies of lockdown for the Great British Pub

One of the things this pandemic has done to the hospitality industry is exacerbate the same challenges that many publicans...
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Celebrating all things beer

This week is ‘Cask Ale Week’ – the annual celebration of everything ‘cask’, with pubs throughout the country running promotions,...

Consumer intentions for Christmas 2021

3.3m people have already made Christmas reservations 1-in-5 UK adults, who celebrate Christmas, have already started planning for Christmas, according...

The perception of hospitality as a career choice

With staff shortages rife within the hospitality industry, KAM's new research shows that only 1-in-5 UK adults consider Hospitality to...

Remote working in pubs and restaurants

As the government drops the “work from home if you can” guidance, a snap poll from KAM Media found that...

Decisions, decisions. How we choose which pub or restaurant.

In our latest blog, Blake Gladman, Strategy & Insights Director at KAM, shares how consumers make decisions about which pubs...

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

Low+No 2024: Drinking Differently

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A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.


Competitive Socialising 2024

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A look at the Competitive Socialising customer and the growing demand for activity-led venues.


Plan to Plate 2024 – Q2

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In partnership with Paytronix, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.


UK Hospitality Salary Survey: Key Take-outs

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Originally presented at HRC 2024, this presentation takes you through the key take-outs from the 2024 ‘Largest UK Hospitality Salary Survey’


Human vs Machine

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Originally presented at HRC 2024, this presentation shows how People Tech can support Hospitality employees.


What really irritates your customers

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Originally presented at HRC in March 2024, this presentation shows what really irritates Hospitality customers and how tech can help.