The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

Wine buying decisions in hospitality

Customers are crying out for support when buying wine, according to our new research which found that 1-in-3 customers don’t feel...

Return of the pub: pub customer trends in 2022

Our latest research study looks at the latest pub customer trends and found that pub customer confidence is firmly back...
The value of sports to UK pubs and bars

Super-sized sporting opportunity for pubs

New research we've carried out in partnership with FANZO (formally MatchPint) suggests that 16.1 million UK adults intend to watch...

The Final Frontier: Technology in Pubs

Blake Gladman, Strategy & Insights Director at KAM shares his thoughts on the impact of technology on the staff and...
Family Dining

The Family Dining Opportunity

Katy Moses, MD at KAM, reflects on the findings from KAM's latest research into the family dining opportunity for hospitality...
Chris Welham, Non-Executive Chair

Chris Welham joins KAM as Non-Exec Chair

KAM has today announced that Chris Welham has joined the Hospitality & Grocery research consultancy's senior management team as a...
A look at flexible working trends in 2023

Kindness Counts

Almost three quarters of UK adults say it is important that we learn from the Covid-19 pandemic to be kinder...

Merging People and Technology

The cracks caused by staff shortages are really beginning to show according to new consumer and hospitality staff research we...

Lets talk about hygiene

Rollback to pre-pandemic and hygiene probably didn’t weigh heavily on your mind as an operator. It was more about experience...
peach pubs

Legacies of lockdown for the Great British Pub

One of the things this pandemic has done to the hospitality industry is exacerbate the same challenges that many publicans...
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Celebrating all things beer

This week is ‘Cask Ale Week’ – the annual celebration of everything ‘cask’, with pubs throughout the country running promotions,...
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Consumer intentions for Christmas 2021

3.3m people have already made Christmas reservations 1-in-5 UK adults, who celebrate Christmas, have already started planning for Christmas, according...

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

The Ultimate Events Management Guide

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In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.

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Plan to Plate 2024 – Q3

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In partnership with Paytronix, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.

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Future of Socialising: What’s next for the dry economy?

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UK adults’ evolving relationship with cannabis (THC and CBD), alcohol and other mood-altering substances and it’s impact on hospitality.

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Low+No 2024: Drinking Differently

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A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

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Competitive Socialising 2024

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A look at the Competitive Socialising customer and the growing demand for activity-led venues.

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UK Hospitality Salary Survey: Key Take-outs

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Originally presented at HRC 2024, this presentation takes you through the key take-outs from the 2024 ‘Largest UK Hospitality Salary Survey’

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