The KAM Blog
Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.
Avoiding the HiPPO effect
Drinking Differently – the emergence of a new flexible approach
Why employee wellbeing in hospitality can no longer be an afterthought
Pour decisions: A look at changing beer trends in 2025
Creating Pub Superfans – going beyond loyalty
Dynamic pricing in restaurants
1-in-3 customer with allergens put at risk
Kids menus needs a refresh
Brits are waking up to CBD infused drinks
Moderation nation: A quarter of UK adults ‘zebra striping’ on every pub visit
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Reports & Whitepapers
View and download our industry-leading reports and whitepapers from our Knowledge Hub.
Propeller x KAM: Hospitality Booking Benchmark
In partnership with Propeller, The Hospitality Bookings Benchmark is the UK’s first sector-wide study of hospitality bookings, bringing together the views of both consumers and operators to benchmark booking performance.
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The Pub Roadmap | Building Brilliant Teams
Discover practical, research-backed strategies to recruit, onboard, train and inspire high-performing teams. Developed with the BII and supported by Brakes, this report combines insight from pub customers, employees and licensees with actionable ideas to help you improve service, boost loyalty and build a stronger, more resilient pub business.
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Low+No 2026: Drinking Differently
A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.
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LTC x KAM: Wellbeing at Work
his report brings together experiences Hospitality employees and also employers across the sector have shared. You’ll get a clear picture of the challenges still facing our people, what support is helping, and where there’s still more to do.
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Raising the Bar 2026
This report explores how the UK on-trade has progressed over the past 18 months, and where the next opportunities lie to deliver a more compelling, consistent and high-quality alcohol-free experience
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Drinking Differently: How GLP-1 Medications Impact Alcohol Consumption
Following our previous research into how GLP-1 medications are changing eating behaviour, KAM partnered with Drinkaware to explore another key question for hospitality and drinks brands: how are these medications affecting alcohol consumption?
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