The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

01 Nov

Low and No alcohol

Low and no alcohol beverages are a growing trend, worldwide. In a short space of time the value of the...
11 Oct

Social media for indie retail

Everybody loves a social media statistic, right? We know that a lot of people use social media. There are approximately...
30 Sep

CBD infused drinks

The acronym 'CBD' is everywhere as we enter the last months of 2019. A recent article in The Guardian estimates...
27 Sep

Winning in technology

Technology is data. The world is full of data. Every action that you do is data. Every word you speak...
20 Sep

Staff insights: Never forget!

Sometimes it's easier to forget about staff insights and to focus solely on the customer. I carried out research for...
06 Sep

Pub Charity

Firstly, congratulations to all the shortlisted and winning pubs at last night's GBPAs. I hope there are many sore heads...
02 Sep

Remote working

This blog was written by Jack Ronayne, a student of Warwick University, studying Economics. Jack spent 2 weeks interning at...
27 Aug

Zoning within pubs

Zoning within pubs is nothing new. After all, back in the olden days we had the most basic of area...
16 Aug

Healthy snacking

We are officially a nation that loves to snack, there are apparently more than 19 billion snacking opportunities in the...
12 Aug

Customer experience

When customer experience goes bad. Sounds like a show that Gordon Ramsey should be presenting on ITV3. In all honesty...
02 Aug

Ninth Life

A pub experience at the Ninth Life in Catford is the cat's whiskers. Katy Moses, Managing Director I had the...
31 Jul

Value of customer insight

Realising the true value of customer insight. Why knowing your customers is more important than them being right or wrong....

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

Managing Food Allergens and Intolerances

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A comprehensive look at both consumer and operator perspectives on food allergies and intolerances when eating out, carried out in partnership with Polaris.

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Family Dining 2024

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In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.

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Talent & Training in Hospitality

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As presented at the 2024 Propel conference this presentation focuses on ‘where we are now’ with regards to Talent & Training in Hospitality.

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The Ultimate Events Management Guide

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In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.

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Plan to Plate 2024 – Q4

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In partnership with NFS, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.

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Future of Socialising: What’s next for the dry economy?

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UK adults’ evolving relationship with cannabis (THC and CBD), alcohol and other mood-altering substances and it’s impact on hospitality.

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