The KAM Blog
Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.
Masks in hospitality
The new ‘Big Night In’
New breed of beer enthusiasts
2020 hospitality consumer trends
NPS in hospitality
Customer sentiment in hospitality
Hospitality re-opens
Return of the pub
Retaining new customers
Distancing in restaurants
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Reports & Whitepapers
View and download our industry-leading reports and whitepapers from our Knowledge Hub.
Competitive Socialising 2025
A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.
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LTC x KAM | Wellbeing at Work
A look at employee wellbeing in the Hospitality industry and how we can improve the experience.
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The UK’s Largest Hospitality Salary Survey 2025
This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.
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The Pub Roadmap | Creating Pub Superfans
In partnership with the BII and supported by Brakes, this research report at how venues can grow customer loyalty and create pub superfans.
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The Mid-Strength Opportunity
KAM have joined forces with Club Soda and The Mid-Strength Collective to explore why mid-strength alcohol is gaining traction and what steps businesses can take to capitalise on this untapped potential.
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State of Social | Benchmarking Hospitality brands
State of Social is the first industry-wide benchmarking report dedicated to social media metrics, in partnership with Kitch.
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