The KAM Blog
Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.
Generation Z are the most easily frustrated customers
4-in-10 Brits say their favourite pubs are still shut
Digitalisation of the customer journey accelerates further
Summer of sport offers standout opportunity
Time to embrace multi-channel hospitality
Reflections on ‘outdoor only’ hospitality
The rising price of a pint in pubs
Summer of socialising ahead
Local pubs will win customers back first
Return to “outdoor only” hospitality
Unlock the power of knowledge today
Are you ready to dive into a world of invaluable hospitality intelligence? Join The KAM Knowledge Hub, your go-to insight resource for everything you need to thrive in the dynamic world of hospitality. Sign up for our free membership or unleash the full potential of Access All Areas and take control of your professional destiny. The power of knowledge awaits you!
Reports & Whitepapers
View and download our industry-leading reports and whitepapers from our Knowledge Hub.
LTC x KAM: Wellbeing at Work
his report brings together experiences Hospitality employees and also employers across the sector have shared. You’ll get a clear picture of the challenges still facing our people, what support is helping, and where there’s still more to do.
SEE MORE
Raising the Bar 2026
This report explores how the UK on-trade has progressed over the past 18 months, and where the next opportunities lie to deliver a more compelling, consistent and high-quality alcohol-free experience
SEE MORE
Drinking Differently: How GLP-1 Medications Impact Alcohol Consumption
Following our previous research into how GLP-1 medications are changing eating behaviour, KAM partnered with Drinkaware to explore another key question for hospitality and drinks brands: how are these medications affecting alcohol consumption?
SEE MORE
The Hospitality People Survey 2026
This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.
SEE MORE
State of Social 2026
State of Social is the first industry-wide benchmarking report dedicated to social media metrics and it’s BACK for its 2ND year! Delivered by Kitch and KAM, the FREE report captures critical insights for UK hospitality operators.
SEE MORE
Pubs Power Sport Report 2025
This new Pubs Power Sport Report from PubAid and conducted by KAM, supported by Guinness and Sky Business, reveals how pubs are quietly power movement, connection and community wellbeing across the UK.
SEE MORE