The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

peach pubs

Legacies of lockdown for the Great British Pub

One of the things this pandemic has done to the hospitality industry is exacerbate the same challenges that many publicans...
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Celebrating all things beer

This week is ‘Cask Ale Week’ – the annual celebration of everything ‘cask’, with pubs throughout the country running promotions,...
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Consumer intentions for Christmas 2021

3.3m people have already made Christmas reservations 1-in-5 UK adults, who celebrate Christmas, have already started planning for Christmas, according...

The perception of hospitality as a career choice

With staff shortages rife within the hospitality industry, KAM's new research shows that only 1-in-5 UK adults consider Hospitality to...

Remote working in pubs and restaurants

As the government drops the “work from home if you can” guidance, a snap poll from KAM Media found that...

Decisions, decisions. How we choose which pub or restaurant.

In our latest blog, Blake Gladman, Strategy & Insights Director at KAM, shares how consumers make decisions about which pubs...

Freedom Day – How was it for you?

With the coming and going of 'Freedom Day' and the majority of restrictions lifted, we wanted to understand how consumers...

Are the UK public ready to give up face masks?

With face masks soon to become a choice rather than a rule, KAM wanted to understand whether Brits are ready...

Are we ready to give up table service?

As the end of all restrictions are in sight, KAM asked consumers whether they are ready to wave goodbye to...
Operator Customer Intelligence

Generation Z are the most easily frustrated customers

Gen Z most easily frustrated as customers return to pubs and bars With the hospitality sector finally reopen, new research...
wells & co

4-in-10 Brits say their favourite pubs are still shut

New research from BBPA and KAM reveals the devastating impact of restrictions on pubs and pub-goers. 4-in-10 Brits say their...

Digitalisation of the customer journey accelerates further

Digitalisation of the customer journey is accelerating as the sector gets set for indoor reopening Our brand new report released...

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

Managing Food Allergens and Intolerances

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A comprehensive look at both consumer and operator perspectives on food allergies and intolerances when eating out, carried out in partnership with Polaris.

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Family Dining 2024

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In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.

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Talent & Training in Hospitality

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As presented at the 2024 Propel conference this presentation focuses on ‘where we are now’ with regards to Talent & Training in Hospitality.

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The Ultimate Events Management Guide

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In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.

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Plan to Plate 2024 – Q4

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In partnership with NFS, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.

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Future of Socialising: What’s next for the dry economy?

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UK adults’ evolving relationship with cannabis (THC and CBD), alcohol and other mood-altering substances and it’s impact on hospitality.

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