The KAM Blog
Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.
Consumer intentions for Christmas 2021
The perception of hospitality as a career choice
Remote working in pubs and restaurants
Decisions, decisions. How we choose which pub or restaurant.
Freedom Day – How was it for you?
Are the UK public ready to give up face masks?
Are we ready to give up table service?
Generation Z are the most easily frustrated customers
4-in-10 Brits say their favourite pubs are still shut
Digitalisation of the customer journey accelerates further
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Reports & Whitepapers
View and download our industry-leading reports and whitepapers from our Knowledge Hub.
Employee Financial Wellbeing
A look at the financial wellbeing of hospitality employees and how hospitality businesses can better look after them.
SEE MOREFamily Dining 2024
In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.
SEE MORETalent & Training in Hospitality
As presented at the 2024 Propel conference this presentation focuses on ‘where we are now’ with regards to Talent & Training in Hospitality.
SEE MOREThe Ultimate Events Management Guide
In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.
SEE MOREPlan to Plate 2024 – Q3
In partnership with NFS, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.
SEE MOREFuture of Socialising: What’s next for the dry economy?
UK adults’ evolving relationship with cannabis (THC and CBD), alcohol and other mood-altering substances and it’s impact on hospitality.
SEE MORE