The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

Return of the pub: pub customer trends in 2022

Our latest research study looks at the latest pub customer trends and found that pub customer confidence is firmly back...

Super-sized sporting opportunity for pubs

New research we've carried out in partnership with FANZO (formally MatchPint) suggests that 16.1 million UK adults intend to watch...

The Final Frontier: Technology in Pubs

Blake Gladman, Strategy & Insights Director at KAM shares his thoughts on the impact of technology on the staff and...

The Family Dining Opportunity

Katy Moses, MD at KAM, reflects on the findings from KAM's latest research into the family dining opportunity for hospitality...
Chris Welham, Non-Executive Chair

Chris Welham joins KAM as Non-Exec Chair

KAM has today announced that Chris Welham has joined the Hospitality & Grocery research consultancy's senior management team as a...

Kindness Counts

Almost three quarters of UK adults say it is important that we learn from the Covid-19 pandemic to be kinder...

Merging People and Technology

The cracks caused by staff shortages are really beginning to show according to new consumer and hospitality staff research we...

Lets talk about hygiene

Rollback to pre-pandemic and hygiene probably didn’t weigh heavily on your mind as an operator. It was more about experience...
peach pubs

Legacies of lockdown for the Great British Pub

One of the things this pandemic has done to the hospitality industry is exacerbate the same challenges that many publicans...
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Celebrating all things beer

This week is ‘Cask Ale Week’ – the annual celebration of everything ‘cask’, with pubs throughout the country running promotions,...

Consumer intentions for Christmas 2021

3.3m people have already made Christmas reservations 1-in-5 UK adults, who celebrate Christmas, have already started planning for Christmas, according...

The perception of hospitality as a career choice

With staff shortages rife within the hospitality industry, KAM's new research shows that only 1-in-5 UK adults consider Hospitality to...

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Reports & Whitepapers

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Driving a digital connection with customers

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A look at the importance of building digital connections with pub customers away from venue

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Plan to Plate – May 2025

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This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.

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Low+No 2025: Drinking Differently

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A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

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Competitive Socialising 2025

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A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.

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LTC x KAM | Wellbeing at Work

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A look at employee wellbeing in the Hospitality industry and how we can improve the experience.

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The UK’s Largest Hospitality Salary Survey 2025

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This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.

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