The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

05 May

Wine buying decisions in hospitality

Customers are crying out for support when buying wine, according to our new research which found that 1-in-3 customers don’t feel...
19 Apr

Return of the pub: pub customer trends in 2022

Our latest research study looks at the latest pub customer trends and found that pub customer confidence is firmly back...
28 Mar

Super-sized sporting opportunity for pubs

New research we've carried out in partnership with FANZO (formally MatchPint) suggests that 16.1 million UK adults intend to watch...
23 Mar

The Final Frontier: Technology in Pubs

Blake Gladman, Strategy & Insights Director at KAM shares his thoughts on the impact of technology on the staff and...
27 Jan

The Family Dining Opportunity

Katy Moses, MD at KAM, reflects on the findings from KAM's latest research into the family dining opportunity for hospitality...
Chris Welham, Non-Executive Chair
06 Jan

Chris Welham joins KAM as Non-Exec Chair

KAM has today announced that Chris Welham has joined the Hospitality & Grocery research consultancy's senior management team as a...
05 Jan

Kindness Counts

Almost three quarters of UK adults say it is important that we learn from the Covid-19 pandemic to be kinder...
01 Dec

Merging People and Technology

The cracks caused by staff shortages are really beginning to show according to new consumer and hospitality staff research we...
05 Nov

Lets talk about hygiene

Rollback to pre-pandemic and hygiene probably didn’t weigh heavily on your mind as an operator. It was more about experience...
peach pubs
30 Sep

Legacies of lockdown for the Great British Pub

One of the things this pandemic has done to the hospitality industry is exacerbate the same challenges that many publicans...
Website imagery (2560 × 1823px)-13
27 Sep

Celebrating all things beer

This week is ‘Cask Ale Week’ – the annual celebration of everything ‘cask’, with pubs throughout the country running promotions,...
16 Sep

Consumer intentions for Christmas 2021

3.3m people have already made Christmas reservations 1-in-5 UK adults, who celebrate Christmas, have already started planning for Christmas, according...

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

Feeding the GLP-1 Generation

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This report looks at how the growing proportion of GLP-1 users are reshaping eating, drinking and socialising habits. It covers everything from food and drink preferences, to how and why GLP-1 users choose specific venues to go out to.

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The rise of functional drinks

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A look at the rise of functional and mood enhancing drinks. This 2025 insight report by KAM and Club Soda explores wellness trends, mood-enhancing drinks and the future of social experiences.

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Driving a digital connection with customers

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A look at the importance of building digital connections with pub customers away from venue

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Plan to Plate – May 2025

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This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.

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Low+No 2025: Drinking Differently

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A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

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Competitive Socialising 2025

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A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.

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