The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

Chris Welham, Non-Executive Chair

Chris Welham joins KAM as Non-Exec Chair

KAM has today announced that Chris Welham has joined the Hospitality & Grocery research consultancy's senior management team as a...

Kindness Counts

Almost three quarters of UK adults say it is important that we learn from the Covid-19 pandemic to be kinder...

Merging People and Technology

The cracks caused by staff shortages are really beginning to show according to new consumer and hospitality staff research we...

Lets talk about hygiene

Rollback to pre-pandemic and hygiene probably didn’t weigh heavily on your mind as an operator. It was more about experience...
peach pubs

Legacies of lockdown for the Great British Pub

One of the things this pandemic has done to the hospitality industry is exacerbate the same challenges that many publicans...
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Celebrating all things beer

This week is ‘Cask Ale Week’ – the annual celebration of everything ‘cask’, with pubs throughout the country running promotions,...

Consumer intentions for Christmas 2021

3.3m people have already made Christmas reservations 1-in-5 UK adults, who celebrate Christmas, have already started planning for Christmas, according...

The perception of hospitality as a career choice

With staff shortages rife within the hospitality industry, KAM's new research shows that only 1-in-5 UK adults consider Hospitality to...

Remote working in pubs and restaurants

As the government drops the “work from home if you can” guidance, a snap poll from KAM Media found that...

Decisions, decisions. How we choose which pub or restaurant.

In our latest blog, Blake Gladman, Strategy & Insights Director at KAM, shares how consumers make decisions about which pubs...

Freedom Day – How was it for you?

With the coming and going of 'Freedom Day' and the majority of restrictions lifted, we wanted to understand how consumers...

Are the UK public ready to give up face masks?

With face masks soon to become a choice rather than a rule, KAM wanted to understand whether Brits are ready...

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

The Pub Roadmap | Building Brilliant Teams

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Discover practical, research-backed strategies to recruit, onboard, train and inspire high-performing teams. Developed with the BII and supported by Brakes, this report combines insight from pub customers, employees and licensees with actionable ideas to help you improve service, boost loyalty and build a stronger, more resilient pub business.

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Low+No 2026: Drinking Differently

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A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

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LTC x KAM: Wellbeing at Work

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his report brings together experiences Hospitality employees and also employers across the sector have shared. You’ll get a clear picture of the challenges still facing our people, what support is helping, and where there’s still more to do.

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Raising the Bar 2026

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This report explores how the UK on-trade has progressed over the past 18 months, and where the next opportunities lie to deliver a more compelling, consistent and high-quality alcohol-free experience

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Drinking Differently: How GLP-1 Medications Impact Alcohol Consumption

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Following our previous research into how GLP-1 medications are changing eating behaviour, KAM partnered with Drinkaware to explore another key question for hospitality and drinks brands: how are these medications affecting alcohol consumption?

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The Hospitality People Survey 2026

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This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.

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