The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

The next phase in food delivery

Food delivery is fast moving into its next phase. Only 7% of UK consumers were using delivery apps on a...

Consumers make an effort for Valentine’s Day 2021

1-in-5 consumers intend to make a bigger effort than normal this Valentine’s Day 2021, especially Generation Z and younger Millennials,...

2.7m give up on Dry January

Nearly 1-in-4 of those who attempted Dry January 2021 have already given in to temptation. A snap poll carried out...

What’s next for hospitality?

What's next for hospitality? At the end of a long and devastating year for hospitality in the UK, Katy Moses,...

Generation Z want to get out!

Generation Z and hospitality There's one customer group who have held strong for hospitality throughout the pandemic- almost unshakeable in...

New Year’s Eve 2020 in hospitality

Consumers expectations for New Year's Eve 2020 Take a look below at our latest research showing what consumers would consider...

Next step in convenience store home delivery

**Guest Blog** - Taking Convenience store home delivery to a new level We're delighted to have David Rees, convenience industry...

Low and No in Convenience stores

Is Low and No really an opportunity in Convenience? In a year where you might assume many will turn to...

Christmas 2020 in hospitality

Consumers expectations for Christmas 2020 Take a look at our latest research showing what consumers would consider purchasing this Christmas....

Re-opening hospitality – again

Well, who would've thought that "Christmas" would become only the THIRD most contentious 'C-word' in 2020? But here we are,...

Changing beer drinking habits

Lockdown is changing the longer-term habits of beer enthusiasts New research shows that beer enthusiasts are more open to trying...

Hospitality customers accept ‘new normal’

Lockdown hits just as customers accept hospitality’s ‘new normal’ The latest Customer Sentiment Tracker from Feed It Back and KAM...

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

Family Dining 2024

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In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.

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Talent & Training in Hospitality

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As presented at the 2024 Propel conference this presentation focuses on ‘where we are now’ with regards to Talent & Training in Hospitality.

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The Ultimate Events Management Guide

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In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.

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Plan to Plate 2024 – Q3

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In partnership with NFS, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.

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Future of Socialising: What’s next for the dry economy?

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UK adults’ evolving relationship with cannabis (THC and CBD), alcohol and other mood-altering substances and it’s impact on hospitality.

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Low+No 2024: Drinking Differently

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A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

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