The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

Consumers make an effort for Valentine’s Day 2021

1-in-5 consumers intend to make a bigger effort than normal this Valentine’s Day 2021, especially Generation Z and younger Millennials,...

2.7m give up on Dry January

Nearly 1-in-4 of those who attempted Dry January 2021 have already given in to temptation. A snap poll carried out...

What’s next for hospitality?

What's next for hospitality? At the end of a long and devastating year for hospitality in the UK, Katy Moses,...

Generation Z want to get out!

Generation Z and hospitality There's one customer group who have held strong for hospitality throughout the pandemic- almost unshakeable in...

New Year’s Eve 2020 in hospitality

Consumers expectations for New Year's Eve 2020 Take a look below at our latest research showing what consumers would consider...

Next step in convenience store home delivery

**Guest Blog** - Taking Convenience store home delivery to a new level We're delighted to have David Rees, convenience industry...

Low and No in Convenience stores

Is Low and No really an opportunity in Convenience? In a year where you might assume many will turn to...

Christmas 2020 in hospitality

Consumers expectations for Christmas 2020 Take a look at our latest research showing what consumers would consider purchasing this Christmas....

Re-opening hospitality – again

Well, who would've thought that "Christmas" would become only the THIRD most contentious 'C-word' in 2020? But here we are,...

Changing beer drinking habits

Lockdown is changing the longer-term habits of beer enthusiasts New research shows that beer enthusiasts are more open to trying...

Hospitality customers accept ‘new normal’

Lockdown hits just as customers accept hospitality’s ‘new normal’ The latest Customer Sentiment Tracker from Feed It Back and KAM...

Diversification in pubs

Whether in tier 1, 2 or 3, the immediate future remains uncertain for England’s pubs. New restrictions, including the 10pm...

Unlock the power of knowledge today

Are you ready to dive into a world of invaluable hospitality intelligence? Join The KAM Knowledge Hub, your go-to insight resource for everything you need to thrive in the dynamic world of hospitality. Sign up for our free membership or unleash the full potential of Access All Areas and take control of your professional destiny. The power of knowledge awaits you!

Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

The Ultimate Events Management Guide

Access Level:

In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.

SEE MORE

Plan to Plate 2024 – Q3

Access Level:

In partnership with Paytronix, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.

SEE MORE

Future of Socialising: What’s next for the dry economy?

Access Level:

UK adults’ evolving relationship with cannabis (THC and CBD), alcohol and other mood-altering substances and it’s impact on hospitality.

SEE MORE

Low+No 2024: Drinking Differently

Access Level:

A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

SEE MORE

Competitive Socialising 2024

Access Level:

A look at the Competitive Socialising customer and the growing demand for activity-led venues.

SEE MORE

UK Hospitality Salary Survey: Key Take-outs

Access Level:

Originally presented at HRC 2024, this presentation takes you through the key take-outs from the 2024 ‘Largest UK Hospitality Salary Survey’

SEE MORE