The KAM Blog
Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.
Pub licensees have their say…
Consumer intentions for Christmas 2021
“Ordering-in” part of Brits weekly mealtime routine
A Fair Share: transparency in tipping
Low and No alcohol: The Great Moderation
Navigating the cost of living crisis
Crying into my wine
Wine buying decisions in hospitality
Return of the pub: pub customer trends in 2022
Super-sized sporting opportunity for pubs
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Reports & Whitepapers
View and download our industry-leading reports and whitepapers from our Knowledge Hub.
The Pub Roadmap | Building Brilliant Teams
Discover practical, research-backed strategies to recruit, onboard, train and inspire high-performing teams. Developed with the BII and supported by Brakes, this report combines insight from pub customers, employees and licensees with actionable ideas to help you improve service, boost loyalty and build a stronger, more resilient pub business.
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Low+No 2026: Drinking Differently
A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.
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LTC x KAM: Wellbeing at Work
his report brings together experiences Hospitality employees and also employers across the sector have shared. You’ll get a clear picture of the challenges still facing our people, what support is helping, and where there’s still more to do.
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Raising the Bar 2026
This report explores how the UK on-trade has progressed over the past 18 months, and where the next opportunities lie to deliver a more compelling, consistent and high-quality alcohol-free experience
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Drinking Differently: How GLP-1 Medications Impact Alcohol Consumption
Following our previous research into how GLP-1 medications are changing eating behaviour, KAM partnered with Drinkaware to explore another key question for hospitality and drinks brands: how are these medications affecting alcohol consumption?
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The Hospitality People Survey 2026
This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.
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