The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

Consumer intentions for Christmas 2021

It's all about Christmas at the moment at KAM. With just 80 days to go until Santa arrives, 1-in-4 Brits...

“Ordering-in” part of Brits weekly mealtime routine

New research from KAM - in partnership with e-commerce provider Slerp - suggests that the phenomenal growth in demand for...

A Fair Share: transparency in tipping

Unless you've been living under a rock for the last couple of years, you will have noticed that there is...

Low and No alcohol: The Great Moderation

Have you ever been at a social occasion and, for whatever reason, not been “drinking” only to be handed a...

Navigating the cost of living crisis

Strategy & Insight Director at KAM, Blake Gladman, looks at the likely impact of the uncertain economic climate on consumer...

Crying into my wine

Customers are crying out for support when buying wine, according to our latest research in partnership with Hallgarten & Novum...

Wine buying decisions in hospitality

Customers are crying out for support when buying wine, according to our new research which found that 1-in-3 customers don’t feel...

Return of the pub: pub customer trends in 2022

Our latest research study looks at the latest pub customer trends and found that pub customer confidence is firmly back...

Super-sized sporting opportunity for pubs

New research we've carried out in partnership with FANZO (formally MatchPint) suggests that 16.1 million UK adults intend to watch...

The Final Frontier: Technology in Pubs

Blake Gladman, Strategy & Insights Director at KAM shares his thoughts on the impact of technology on the staff and...

The Family Dining Opportunity

Katy Moses, MD at KAM, reflects on the findings from KAM's latest research into the family dining opportunity for hospitality...
Chris Welham, Non-Executive Chair

Chris Welham joins KAM as Non-Exec Chair

KAM has today announced that Chris Welham has joined the Hospitality & Grocery research consultancy's senior management team as a...

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

LTC x KAM: Wellbeing at Work

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his report brings together experiences Hospitality employees and also employers across the sector have shared. You’ll get a clear picture of the challenges still facing our people, what support is helping, and where there’s still more to do.

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Raising the Bar 2026

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This report explores how the UK on-trade has progressed over the past 18 months, and where the next opportunities lie to deliver a more compelling, consistent and high-quality alcohol-free experience

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Drinking Differently: How GLP-1 Medications Impact Alcohol Consumption

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Following our previous research into how GLP-1 medications are changing eating behaviour, KAM partnered with Drinkaware to explore another key question for hospitality and drinks brands: how are these medications affecting alcohol consumption?

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The Hospitality People Survey 2026

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This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.

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State of Social 2026

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State of Social is the first industry-wide benchmarking report dedicated to social media metrics and it’s BACK for its 2ND year! Delivered by Kitch and KAM, the FREE report captures critical insights for UK hospitality operators.

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Pubs Power Sport Report 2025

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This new Pubs Power Sport Report from PubAid and conducted by KAM, supported by Guinness and Sky Business, reveals how pubs are quietly power movement, connection and community wellbeing across the UK.

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