Posts Tagged ‘consumer insights’
Customer sentiment in hospitality
New customer sentiment tracker starts strong We’re delighted to have joined forces with guest feedback platform, Feed it Back to offer hospitality operators easy access to customer sentiment KPI’s in these…
Read MoreHospitality re-opens
Hospitality re-opens to mixed feelings “Super Saturday” has now been and gone. The hospitality industry is reflecting on how the “big re-opening” has played out. An impressive 28% of UK…
Read MoreReturn of the pub
Return of the Pub – What to expect when pubs re-open. KAM’s brand-new research study – Return of the Pub – is designed to understand the future behaviours and attitudes…
Read MoreRetaining new customers
No1 priority for convenience retail: retaining new customers There is no shortage of predictions, advice, insights about what the ‘new normal’ or ‘life post lockdown’ might look like. At KAM…
Read MoreThe new normal for retail
What is the ‘new normal’ for food and grocery retail? Last week, Foreign Secretary Dominic Raab stated that the UK must find a ‘new normal’ to ease lockdown. Ultimately meaning…
Read MoreThe post-corona consumer
“When all this is over”, an overused phrase if ever there was one, what can we expect from the post-corona consumer? At first we’re likely to experience a period of…
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