Community

By Blake Gladman | 21/06/2019

Community The local store must go deep to understand their shoppers. Only then can they deliver an experience that brings them into the heart of their community. Blake Gladman, KAM…

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Alcohol Free Beer

By Blake Gladman | 16/05/2019

“Nothing ever tasted better than a cold alcohol free beer on a beautiful afternoon with nothing to look forward to than more of the same.” Blake Gladman, Strategy & Insight…

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Shopping experiences

By Blake Gladman | 03/05/2019

How can we create shopping experiences that will tap into and serve our human needs? It’s those that can deliver across each of the stages of human needs who will…

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Crossing boundaries

By kjenkins | 12/04/2019

As some of you are aware, KAM work across grocery retail as well as hospitality. This week I had the pleasure of seeing for myself, at the ACS conference, the way that…

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Are you responsible?

By Blake Gladman | 05/04/2019

I was lucky enough to be part of the judging panel for the Scottish Local Retailer Rewards this week. It was great to see so many independent retailers doing great…

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