Posts Tagged ‘convenience’
Shopping experiences
How can we create shopping experiences that will tap into and serve our human needs? It’s those that can deliver across each of the stages of human needs who will…
Read MoreCrossing boundaries
As some of you are aware, KAM work across grocery retail as well as hospitality. This week I had the pleasure of seeing for myself, at the ACS conference, the way that…
Read MoreThe experience economy: Connecting with customers
The experience economy: The move from shifting ‘stuff’ to connecting with customers on a more emotional level. The term was first coined by Joseph Pine II and James H. Gilmore…
Read MoreSustainability – keeping Britain tidy and sharing an authentic message
More often than not a walk down the hill from my house to the train station resembles a twisted version of the Crystal Maze. The game is a mixture of…
Read MoreFyre, Fyre, the festival’s on Fyre!
Fyre Fyre the festival’s on Fyre! I’m on a roll with the Alan Partridge references now. This one is a little more obscure and perhaps aimed at the 1%. Which…
Read MoreI love you…in a way
Do you get a card, some chocolates or even something a bit fancier? It’s only a couple of weeks before Valentine’s Day – a day in which broken hearts are…
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