Hospitality industry NPS

By Blake Gladman | 08/09/2020

NPS bounces back after EOTHO The hospitality industry NPS (net promoter score) has bounced back to record levels following the end of the ‘Eat Out To Help Out’ scheme. This…

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NPS in hospitality

By Blake Gladman | 21/07/2020

Hospitality NPS (net promoter scores) are soaring NPS in hospitality is soaring according to this week’s Customer Sentiment Tracker from Feed It Back and KAM Media. Following feedback from those…

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