Posts Tagged ‘research’
Getting back to the office
It’s been almost 5 months since the UK lockdown was announced. Since then many retail and hospitality businesses have closed and re-opened and staff have returned to their place of…
Read MoreThe new ‘Big Night In’
The ‘Big Night In’ reimagined The lockdown may have been designed to keep us apart but in many respects, it has bought us closer together. Nights out down the pub…
Read MoreCustomer sentiment in hospitality
New customer sentiment tracker starts strong We’re delighted to have joined forces with guest feedback platform, Feed it Back to offer hospitality operators easy access to customer sentiment KPI’s in these…
Read MoreHospitality re-opens
Hospitality re-opens to mixed feelings “Super Saturday” has now been and gone. The hospitality industry is reflecting on how the “big re-opening” has played out. An impressive 28% of UK…
Read MoreRetaining new customers
No1 priority for convenience retail: retaining new customers There is no shortage of predictions, advice, insights about what the ‘new normal’ or ‘life post lockdown’ might look like. At KAM…
Read MoreThe new normal for retail
What is the ‘new normal’ for food and grocery retail? Last week, Foreign Secretary Dominic Raab stated that the UK must find a ‘new normal’ to ease lockdown. Ultimately meaning…
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