Posts by kjenkins
Pub Charity
Firstly, congratulations to all the shortlisted and winning pubs at last night’s GBPAs. I hope there are many sore heads and smiling faces throughout the industry this morning! Speaking of smiling…
Read MoreCustomer experience
When customer experience goes bad. Sounds like a show that Gordon Ramsey should be presenting on ITV3. In all honesty I would rather face a barrage of expletives and spittle…
Read MoreAlcohol free pub
Pub customers drunk on virtue. Alcohol-free pub pop-up, Clean Vic, by Sainsbury’s, pulls in the crowds. Katy Moses, MD & Founder This week I paid a visit to the Clean…
Read MoreHealth and wellness
The only way you won’t have heard the phrase “health and wellness” is if you’ve been living under a rock for the last year or so. But what does the…
Read MoreChild-friendly
Today I’d like to focus on our future, the children, with a final mention of my trip Stateside. Whilst in the US, I was staying friends. Therefore spending a lot…
Read MoreNew York, new ideas
Well, it was lovely to see the great and good of the hospitality industry at Tuesday’s Bii Summer Lunch. Many congratulations to the guys at The Railway at Lowdham who…
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