The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

Pub licensees have their say…

On Tuesday this week, KAM hosted our 2nd annual Leased & Tenanted Spotlight event. 250 industry heavyweights were in attendance,...
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Consumer intentions for Christmas 2021

It's all about Christmas at the moment at KAM. With just 80 days to go until Santa arrives, 1-in-4 Brits...
The next evolution of online food delivery

“Ordering-in” part of Brits weekly mealtime routine

New research from KAM - in partnership with e-commerce provider Slerp - suggests that the phenomenal growth in demand for...
Blue Gradient Welcome To The Metaverse Presentation-28

A Fair Share: transparency in tipping

Unless you've been living under a rock for the last couple of years, you will have noticed that there is...
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Low and No alcohol: The Great Moderation

Have you ever been at a social occasion and, for whatever reason, not been “drinking” only to be handed a...
cost of living crisis inforgraphic

Navigating the cost of living crisis

Strategy & Insight Director at KAM, Blake Gladman, looks at the likely impact of the uncertain economic climate on consumer...
Wine trends in hospitality

Crying into my wine

Customers are crying out for support when buying wine, according to our latest research in partnership with Hallgarten & Novum...

Wine buying decisions in hospitality

Customers are crying out for support when buying wine, according to our new research which found that 1-in-3 customers don’t feel...

Return of the pub: pub customer trends in 2022

Our latest research study looks at the latest pub customer trends and found that pub customer confidence is firmly back...
The value of sports to UK pubs and bars

Super-sized sporting opportunity for pubs

New research we've carried out in partnership with FANZO (formally MatchPint) suggests that 16.1 million UK adults intend to watch...

The Final Frontier: Technology in Pubs

Blake Gladman, Strategy & Insights Director at KAM shares his thoughts on the impact of technology on the staff and...
Family Dining

The Family Dining Opportunity

Katy Moses, MD at KAM, reflects on the findings from KAM's latest research into the family dining opportunity for hospitality...

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Reports & Whitepapers

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Low+No 2025: Drinking Differently

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A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

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Competitive Socialising 2025

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A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.

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LTC x KAM | Wellbeing at Work

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A look at employee wellbeing in the Hospitality industry and how we can improve the experience.

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The UK’s Largest Hospitality Salary Survey 2025

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This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.

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The Pub Roadmap | Creating Pub Superfans

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In partnership with the BII and supported by Brakes, this research report at how venues can grow customer loyalty and create pub superfans.

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The Mid-Strength Opportunity

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KAM have joined forces with Club Soda and The Mid-Strength Collective to explore why mid-strength alcohol is gaining traction and what steps businesses can take to capitalise on this untapped potential.

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