The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

Hospitality Inclusivity Report

Shining a light on inclusivity in Hospitality

KAM has joined forces with Equality, Equity and Inclusion consultancy, SISU to carry out a comprehensive survey within the Hospitality...

Brand new ‘Pub Roadmap’ report released

KAM have partnered with the BII (British Institute of Innkeeping) to launch the ultimate Pub Roadmap: a robust and practical...
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Ultimate Guide to Christmas from KAM and HGem

Christmas is about sharing, supporting and bringing people together. So here's a little gift from research consultancy KAM and guest experience management platform HGEM,...

Building a sustainable hospitality business

Jo Lynch, Account Director at KAM, has been surrounded by discussions around sustainability within the hospitality industry recently. In our...

Maximising Christmas in hospitality venues

It’s CHRISTMAAAASSSS!  Well, nearly. Actually there’s less than 100 days to go until the big day.  Here at KAM we’ve...
KAM Knowledge

Low+No 2023 – what you missed!

On Wednesday this week, KAM hosted our 4th annual Low & No event, at which we shared headlines from our...

Dry summer ahead – moderation goes mainstream

As many Brits are moderating alcohol this summer as during ‘Dry January’ UK drinkers are now moderating in the summer...

What we can learn from Hospitality in Austin, Texas

Last Monday KAM MD, Katy Moses returned from the wonderful Atlantic Club study tour of Austin, Texas, organised to perfection...
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The Quest for a Quality Serve

Katie Jenkins, Marketing & Partnerships Director at KAM shares recent research carried out in partnership with Budvar looking at just...

Hospitality is missing a trick with employee engagement

Katy Moses, MD at KAM, reflects on recent research, carried out in partnership with Growth Partners looking at Employee Engagement...

Maximising sport in pubs

Following the release of our brand new research - The Value of Midweek Sport in Pubs - in partnership with...

Pub licensees have their say…

On Tuesday this week, KAM hosted our 2nd annual Leased & Tenanted Spotlight event. 250 industry heavyweights were in attendance,...

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

LTC x KAM: Wellbeing at Work

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his report brings together experiences Hospitality employees and also employers across the sector have shared. You’ll get a clear picture of the challenges still facing our people, what support is helping, and where there’s still more to do.

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Raising the Bar 2026

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This report explores how the UK on-trade has progressed over the past 18 months, and where the next opportunities lie to deliver a more compelling, consistent and high-quality alcohol-free experience

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Drinking Differently: How GLP-1 Medications Impact Alcohol Consumption

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Following our previous research into how GLP-1 medications are changing eating behaviour, KAM partnered with Drinkaware to explore another key question for hospitality and drinks brands: how are these medications affecting alcohol consumption?

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The Hospitality People Survey 2026

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This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.

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State of Social 2026

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State of Social is the first industry-wide benchmarking report dedicated to social media metrics and it’s BACK for its 2ND year! Delivered by Kitch and KAM, the FREE report captures critical insights for UK hospitality operators.

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Pubs Power Sport Report 2025

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This new Pubs Power Sport Report from PubAid and conducted by KAM, supported by Guinness and Sky Business, reveals how pubs are quietly power movement, connection and community wellbeing across the UK.

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