The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

09 Feb

Pub licensees have their say…

On Tuesday this week, KAM hosted our 2nd annual Leased & Tenanted Spotlight event. 250 industry heavyweights were in attendance,...
06 Oct

Consumer intentions for Christmas 2021

It's all about Christmas at the moment at KAM. With just 80 days to go until Santa arrives, 1-in-4 Brits...
02 Sep

“Ordering-in” part of Brits weekly mealtime routine

New research from KAM - in partnership with e-commerce provider Slerp - suggests that the phenomenal growth in demand for...
15 Aug

A Fair Share: transparency in tipping

Unless you've been living under a rock for the last couple of years, you will have noticed that there is...
10 Jul

Low and No alcohol: The Great Moderation

Have you ever been at a social occasion and, for whatever reason, not been “drinking” only to be handed a...
13 Jun

Navigating the cost of living crisis

Strategy & Insight Director at KAM, Blake Gladman, looks at the likely impact of the uncertain economic climate on consumer...
23 May

Crying into my wine

Customers are crying out for support when buying wine, according to our latest research in partnership with Hallgarten & Novum...
05 May

Wine buying decisions in hospitality

Customers are crying out for support when buying wine, according to our new research which found that 1-in-3 customers don’t feel...
19 Apr

Return of the pub: pub customer trends in 2022

Our latest research study looks at the latest pub customer trends and found that pub customer confidence is firmly back...
28 Mar

Super-sized sporting opportunity for pubs

New research we've carried out in partnership with FANZO (formally MatchPint) suggests that 16.1 million UK adults intend to watch...
23 Mar

The Final Frontier: Technology in Pubs

Blake Gladman, Strategy & Insights Director at KAM shares his thoughts on the impact of technology on the staff and...
27 Jan

The Family Dining Opportunity

Katy Moses, MD at KAM, reflects on the findings from KAM's latest research into the family dining opportunity for hospitality...

Unlock the power of knowledge today

Are you ready to dive into a world of invaluable hospitality intelligence? Join The KAM Knowledge Hub, your go-to insight resource for everything you need to thrive in the dynamic world of hospitality. Sign up for our free membership or unleash the full potential of Access All Areas and take control of your professional destiny. The power of knowledge awaits you!

GET ACCESS TODAY

Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

Plan to Plate – May 2025

Access Level:

This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.

SEE MORE

Low+No 2025: Drinking Differently

Access Level:

A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

SEE MORE

Competitive Socialising 2025

Access Level:

A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.

SEE MORE

LTC x KAM | Wellbeing at Work

Access Level:

A look at employee wellbeing in the Hospitality industry and how we can improve the experience.

SEE MORE

The UK’s Largest Hospitality Salary Survey 2025

Access Level:

This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.

SEE MORE

The Pub Roadmap | Creating Pub Superfans

Access Level: ,

In partnership with the BII and supported by Brakes, this research report at how venues can grow customer loyalty and create pub superfans.

SEE MORE
JOIN THE KNOWLEDGE HUB TODAY