The KAM Blog
Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.
The perception of hospitality as a career choice
Remote working in pubs and restaurants
Decisions, decisions. How we choose which pub or restaurant.
Freedom Day – How was it for you?
Are the UK public ready to give up face masks?
Are we ready to give up table service?
Generation Z are the most easily frustrated customers
4-in-10 Brits say their favourite pubs are still shut
Digitalisation of the customer journey accelerates further
Summer of sport offers standout opportunity
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Reports & Whitepapers
View and download our industry-leading reports and whitepapers from our Knowledge Hub.
Feeding the GLP-1 Generation
This report looks at how the growing proportion of GLP-1 users are reshaping eating, drinking and socialising habits. It covers everything from food and drink preferences, to how and why GLP-1 users choose specific venues to go out to.
SEE MOREThe rise of functional drinks
A look at the rise of functional and mood enhancing drinks. This 2025 insight report by KAM and Club Soda explores wellness trends, mood-enhancing drinks and the future of social experiences.
SEE MOREDriving a digital connection with customers
A look at the importance of building digital connections with pub customers away from venue
SEE MOREPlan to Plate – May 2025
This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.
SEE MORELow+No 2025: Drinking Differently
A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.
SEE MORECompetitive Socialising 2025
A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.
SEE MORE