Posts by Blake Gladman
Wine buying decisions in hospitality
Customers are crying out for support when buying wine, according to our new research which found that 1-in-3 customers don’t feel confident ordering wine in pubs, bars and restaurants, with 1-in-9…
Read MoreReturn of the pub: pub customer trends in 2022
Our latest research study looks at the latest pub customer trends and found that pub customer confidence is firmly back at pre-pandemic levels and that pubs are now more important…
Read MoreSuper-sized sporting opportunity for pubs
New research we’ve carried out in partnership with FANZO (formally MatchPint) suggests that 16.1 million UK adults intend to watch at least some of this year’s Men’s FIFA World Cup…
Read MoreThe Final Frontier: Technology in Pubs
Blake Gladman, Strategy & Insights Director at KAM shares his thoughts on the impact of technology on the staff and customer experience in pubs, based on research from KAM’s latest…
Read MoreThe Family Dining Opportunity
Katy Moses, MD at KAM, reflects on the findings from KAM’s latest research into the family dining opportunity for hospitality and why we don’t see kid’s meals on Instagram… (As…
Read MoreChris Welham joins KAM as Non-Exec Chair
KAM has today announced that Chris Welham has joined the Hospitality & Grocery research consultancy’s senior management team as a Non-Executive Chair, effective immediately. Welham brings over 25 years of…
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