Blog - Page 7 of 57

The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

11 Nov

Changing beer drinking habits

Lockdown is changing the longer-term habits of beer enthusiasts New research shows that beer enthusiasts are more open to trying...

09 Nov

Hospitality customers accept ‘new normal’

Lockdown hits just as customers accept hospitality’s ‘new normal’ The latest Customer Sentiment Tracker from Feed It Back and KAM...

29 Oct

Diversification in pubs

Whether in tier 1, 2 or 3, the immediate future remains uncertain for England’s pubs. New restrictions, including the 10pm...

22 Oct

Technology in hospitality

I have a total of 8 different hospitality apps on my phone. All downloaded and used to varying degrees over...

13 Oct

Technology-led hospitality experience

Consumer demand grows for a technology-led hospitality experience Our latest research exposes an accelerated customer demand for a technology-led hospitality...

12 Oct

Introducing pub desks

10am could be the new 10pm in hospitality, with pub desks It won’t have escaped anyone’s attention that the new...

23 Sep

10pm hospitality curfew

UK public are not convinced hospitality curfew will make a difference A snap poll carried out by KAM Media identified...

10 Sep

Predictions for Convenience

Predictions for UK Convenience Predictions of future behaviours or future economic growth and development can be a fool’s game. Many...

08 Sep

Hospitality industry NPS

NPS bounces back after EOTHO The hospitality industry NPS (net promoter score) has bounced back to record levels following the...

18 Aug

Getting back to the office

It’s been almost 5 months since the UK lockdown was announced. Since then many retail and hospitality businesses have closed...

03 Aug

Customer satisfaction in hospitality

Customer satisfaction in hospitality remains strong with a consistent 95% feeling confident enough to return. But the growing customer base...

27 Jul

Masks in hospitality

Masks are rising on customers’ agenda Overall customer confidence in health and hygiene remains strong within hospitality, with little change...

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

Managing Food Allergens and Intolerances

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A comprehensive look at both consumer and operator perspectives on food allergies and intolerances when eating out, carried out in partnership with Polaris.

Family Dining 2024

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In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.

Talent & Training in Hospitality

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As presented at the 2024 Propel conference this presentation focuses on ‘where we are now’ with regards to Talent & Training in Hospitality.

The Ultimate Events Management Guide

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In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.