The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

29 Oct

Diversification in pubs

Whether in tier 1, 2 or 3, the immediate future remains uncertain for England’s pubs. New restrictions, including the 10pm...
22 Oct

Technology in hospitality

I have a total of 8 different hospitality apps on my phone. All downloaded and used to varying degrees over...
13 Oct

Technology-led hospitality experience

Consumer demand grows for a technology-led hospitality experience Our latest research exposes an accelerated customer demand for a technology-led hospitality...
12 Oct

Introducing pub desks

10am could be the new 10pm in hospitality, with pub desks It won’t have escaped anyone’s attention that the new...
23 Sep

10pm hospitality curfew

UK public are not convinced hospitality curfew will make a difference A snap poll carried out by KAM Media identified...
10 Sep

Predictions for Convenience

Predictions for UK Convenience Predictions of future behaviours or future economic growth and development can be a fool’s game. Many...
08 Sep

Hospitality industry NPS

NPS bounces back after EOTHO The hospitality industry NPS (net promoter score) has bounced back to record levels following the...
18 Aug

Getting back to the office

It’s been almost 5 months since the UK lockdown was announced. Since then many retail and hospitality businesses have closed...
03 Aug

Customer satisfaction in hospitality

Customer satisfaction in hospitality remains strong with a consistent 95% feeling confident enough to return. But the growing customer base...
27 Jul

Masks in hospitality

Masks are rising on customers’ agenda Overall customer confidence in health and hygiene remains strong within hospitality, with little change...
21 Jul

The new ‘Big Night In’

The ‘Big Night In’ reimagined The lockdown may have been designed to keep us apart but in many respects, it...
21 Jul

New breed of beer enthusiasts

A new breed of beer enthusiast emerges from lockdown Three months spent in lockdown has significantly shifted the way many...

Unlock the power of knowledge today

Are you ready to dive into a world of invaluable hospitality intelligence? Join The KAM Knowledge Hub, your go-to insight resource for everything you need to thrive in the dynamic world of hospitality. Sign up for our free membership or unleash the full potential of Access All Areas and take control of your professional destiny. The power of knowledge awaits you!

GET ACCESS TODAY

Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

Employee Financial Wellbeing

Access Level:

A look at the financial wellbeing of hospitality employees and how hospitality businesses can better look after them.

SEE MORE

Family Dining 2024

Access Level:

In this exclusive new insight report, KAM is putting the focus on family dining and uncovering consumer behaviour and attitudes influencing how families decide where and when to spend their time and money.

SEE MORE

Talent & Training in Hospitality

Access Level:

As presented at the 2024 Propel conference this presentation focuses on ‘where we are now’ with regards to Talent & Training in Hospitality.

SEE MORE

The Ultimate Events Management Guide

Access Level:

In partnership with Tripleseat, we’ve spoken to corporate event planners and hospitality operators to understand what venues can do to attract BIG seasonal bookings and created an informative guide for hospitality operators.

SEE MORE

Plan to Plate 2024 – Q3

Access Level:

In partnership with NFS, this quarterly report tracks UK consumer behaviour with regards to hospitality venues.

SEE MORE

Future of Socialising: What’s next for the dry economy?

Access Level:

UK adults’ evolving relationship with cannabis (THC and CBD), alcohol and other mood-altering substances and it’s impact on hospitality.

SEE MORE
JOIN THE KNOWLEDGE HUB TODAY