Posts Tagged ‘consumer research’
Generation Z are the most easily frustrated customers
Gen Z most easily frustrated as customers return to pubs and bars With the hospitality sector finally reopen, new research has identified the top frustrations for customers when visiting a…
Read More4-in-10 Brits say their favourite pubs are still shut
New research from BBPA and KAM reveals the devastating impact of restrictions on pubs and pub-goers. 4-in-10 Brits say their favourite pubs are still shut because of COVID. Our research,…
Read MoreSummer of socialising ahead
2021 looks set to be a summer of socialising for many UK consumers, if lockdown measures do lift. 36% of UK adults say they plan to have friends and family…
Read MoreLocal pubs will win customers back first
Our recent consumer poll showed that it will be the independent, local pub sector that will be the first to win back customers when they fully re-open end of May.…
Read MoreReturn to “outdoor only” hospitality
A third will return to “outside only” hospitality 1-in-3 UK adults say they will return to hospitality when it re-opens with outdoor seating and service only, according to a snap…
Read MoreOpting out of Mother’s Day
Consumers want the option to ‘opt out’ this Mother’s Day Nearly 1-in-5 consumers would like the option to ‘opt out’ of Mother’s Day communications from operators and brands, according to…
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