Customer sentiment in hospitality

New customer sentiment tracker starts strong We’re delighted to have joined forces with guest feedback platform, Feed it Back to offer hospitality operators easy access to customer sentiment KPI’s in these…

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Return of the pub

Return of the Pub – What to expect when pubs re-open. KAM’s brand-new research study – Return of the Pub – is designed to understand the future behaviours and attitudes…

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The new normal for retail

What is the ‘new normal’ for food and grocery retail? Last week, Foreign Secretary Dominic Raab stated that the UK must find a ‘new normal’ to ease lockdown. Ultimately meaning…

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The post-corona consumer

“When all this is over”, an overused phrase if ever there was one, what can we expect from the post-corona consumer? At first we’re likely to experience a period of…

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Alcohol-free drinking

Alcohol-free drinking occasions are on the rise In celebration of the launch of our low and no research report, we’ve spoken to a number of industry experts to gain different…

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Low and no beer at home

Low and No alcohol – the ‘at home’ perspective In celebration of the launch of our low and no research report, we’ve spoken to a number of industry experts to…

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