Posts Tagged ‘hospitality consumer research’
Re-opening hospitality – again
Well, who would’ve thought that “Christmas” would become only the THIRD most contentious ‘C-word’ in 2020? But here we are, preparing for re-opening hospitality, again. Here’s the bad news… For…
Read MoreTechnology in hospitality
I have a total of 8 different hospitality apps on my phone. All downloaded and used to varying degrees over the last few months. It therefore came as no great…
Read MoreTechnology-led hospitality experience
Consumer demand grows for a technology-led hospitality experience Our latest research exposes an accelerated customer demand for a technology-led hospitality experience, with the expectation of a pay-at-table app growing. This…
Read More10pm hospitality curfew
UK public are not convinced hospitality curfew will make a difference A snap poll carried out by KAM Media identified that a significant proportion of the English public remain unconvinced…
Read MoreCustomer satisfaction in hospitality
Customer satisfaction in hospitality remains strong with a consistent 95% feeling confident enough to return. But the growing customer base are still looking for improvements, according to this week’s Customer…
Read MoreMasks in hospitality
Masks are rising on customers’ agenda Overall customer confidence in health and hygiene remains strong within hospitality, with little change since re-opening weekend- 95% of those who visited a hospitality…
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