Alcohol-free drinking

Alcohol-free drinking occasions are on the rise In celebration of the launch of our low and no research report, we’ve spoken to a number of industry experts to gain different…

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Customer experience

When customer experience goes bad. Sounds like a show that Gordon Ramsey should be presenting on ITV3. In all honesty I would rather face a barrage of expletives and spittle…

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Alcohol free pub

Pub customers drunk on virtue. Alcohol-free pub pop-up, Clean Vic, by Sainsbury’s, pulls in the crowds. Katy Moses, MD & Founder This week I paid a visit to the Clean…

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Child-friendly

Today I’d like to focus on our future, the children, with a final mention of my trip Stateside. Whilst in the US, I was staying friends. Therefore spending a lot…

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New York, new ideas

Well, it was lovely to see the great and good of the hospitality industry at Tuesday’s Bii Summer Lunch. Many congratulations to the guys at The Railway at Lowdham who…

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TV sports in pubs and bars

On Wednesday night I was forced to watch what I was told would be “an amazing football match”- Chelsea V Arsenal in the Europa League Final. After what seemed like an…

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