Posts Tagged ‘hospitality consumer research’
Customer sentiment in hospitality
New customer sentiment tracker starts strong We’re delighted to have joined forces with guest feedback platform, Feed it Back to offer hospitality operators easy access to customer sentiment KPI’s in these…
Read MoreHospitality re-opens
Hospitality re-opens to mixed feelings “Super Saturday” has now been and gone. The hospitality industry is reflecting on how the “big re-opening” has played out. An impressive 28% of UK…
Read MoreMessage from KAM
A message to our clients and friends in hospitality We are thinking of each and everyone of you during this devastating time. Our hearts go out to hospitality employers and…
Read MoreCorona and Hospitality
Well, where to start? The hospitality industry is in dire straits – you don’t need me to tell you that. I’ve spent the last five days on countless calls with…
Read MoreAlcohol-free drinking
Alcohol-free drinking occasions are on the rise In celebration of the launch of our low and no research report, we’ve spoken to a number of industry experts to gain different…
Read MoreCustomer experience
When customer experience goes bad. Sounds like a show that Gordon Ramsey should be presenting on ITV3. In all honesty I would rather face a barrage of expletives and spittle…
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