Posts Tagged ‘hospitality consumer trends’
Digitalisation of the customer journey accelerates further
Digitalisation of the customer journey is accelerating as the sector gets set for indoor reopening Our brand new report released this week in partnership with Zonal focuses on the post-pandemic…
Read MoreSummer of sport offers standout opportunity
After the year we’ve just had many operators will no doubt be actively looking for opportunities to drive customers back through their doors. Last summer we had ‘Eat Out To…
Read MoreTime to embrace multi-channel hospitality
While hospitality has been unable to welcome customers to dine in their venues, many have found innovative new ways to take the hospitality experience into their customers’ homes. Even as…
Read MoreLocal pubs will win customers back first
Our recent consumer poll showed that it will be the independent, local pub sector that will be the first to win back customers when they fully re-open end of May.…
Read MoreThe Power of the Pub
Before this dreaded pandemic hit, 15 million adults visited at least one of the (then) 47,600 British pubs each week. They may well have visited multiple pubs on multiple occasions…
Read MoreWhat’s next for alcohol-free spirits?
In celebration of the launch of KAM’s new low and no research report, we’ve spoken to a number of industry experts to gain different perspectives on the Low and No opportunity.…
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