Value of customer insight

Realising the true value of customer insight. Why knowing your customers is more important than them being right or wrong. Blake Gladman, Strategy & Insight Director It’s never been a…

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Health and wellness

The only way you won’t have heard the phrase “health and wellness” is if you’ve been living under a rock for the last year or so. But what does the…

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New York, new ideas

Well, it was lovely to see the great and good of the hospitality industry at Tuesday’s Bii Summer Lunch. Many congratulations to the guys at The Railway at Lowdham who…

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Happy birthday to me?

It’s my birthday this weekend (feel free to send expensive gifts) and I’ve had a terrible experience trying to book a table for 9 people for lunch. Happy birthday to…

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