Posts Tagged ‘hospitality research’
Digitalisation of the customer journey accelerates further
Digitalisation of the customer journey is accelerating as the sector gets set for indoor reopening Our brand new report released this week in partnership with Zonal focuses on the post-pandemic…
Read MoreTime to embrace multi-channel hospitality
While hospitality has been unable to welcome customers to dine in their venues, many have found innovative new ways to take the hospitality experience into their customers’ homes. Even as…
Read MoreReflections on ‘outdoor only’ hospitality
Outdoor hospitality has been re-open a matter of weeks in England and has slowly been re-opening across the UK. Katy Moses, managing director of KAM Media, reflects on her experiences…
Read MoreLocal pubs will win customers back first
Our recent consumer poll showed that it will be the independent, local pub sector that will be the first to win back customers when they fully re-open end of May.…
Read MoreReturn to “outdoor only” hospitality
A third will return to “outside only” hospitality 1-in-3 UK adults say they will return to hospitality when it re-opens with outdoor seating and service only, according to a snap…
Read MoreThe Power of the Pub
Before this dreaded pandemic hit, 15 million adults visited at least one of the (then) 47,600 British pubs each week. They may well have visited multiple pubs on multiple occasions…
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