Ultimate Guide to Christmas from KAM and HGem

Christmas is about sharing, supporting and bringing people together. So here’s a little gift from research consultancy KAM and guest experience management platform HGEM, bringing together all of their Christmas research into one report…

Read More

The Quest for a Quality Serve

Katie Jenkins, Marketing & Partnerships Director at KAM shares recent research carried out in partnership with Budvar looking at just how important the quest for a quality serve can be…

Read More

CBD infused drinks

The acronym ‘CBD’ is everywhere as we enter the last months of 2019. A recent article in The Guardian estimates that 1.3 million UK Consumers are currently spending £300m a…

Read More

Pub Charity

Firstly, congratulations to all the shortlisted and winning pubs at last night’s GBPAs. I hope there are many sore heads and smiling faces throughout the industry this morning! Speaking of smiling…

Read More