The KAM Blog

Opinion and insight on the latest trends, news and innovations within hospitality and foodservice.

Blog - Future proofing the pub industry
22 Jan

Future-proofing the pub industry – one brew at a time

January seems the perfect month to focus on the future and consider what lies ahead for our great British pub...
Hospitality Inclusivity Report
05 Dec

Shining a light on inclusivity in Hospitality

KAM has joined forces with Equality, Equity and Inclusion consultancy, SISU to carry out a comprehensive survey within the Hospitality...
14 Nov

Brand new ‘Pub Roadmap’ report released

KAM have partnered with the BII (British Institute of Innkeeping) to launch the ultimate Pub Roadmap: a robust and practical...
HGEM-x-KAM-Ultimate-Xmas-Guide-Instagram-Post
11 Nov

Ultimate Guide to Christmas from KAM and HGem

Christmas is about sharing, supporting and bringing people together. So here's a little gift from research consultancy KAM and guest experience management platform HGEM,...
18 Sep

Building a sustainable hospitality business

Jo Lynch, Account Director at KAM, has been surrounded by discussions around sustainability within the hospitality industry recently. In our...
01 Sep

Maximising Christmas in hospitality venues

It’s CHRISTMAAAASSSS!  Well, nearly. Actually there’s less than 100 days to go until the big day.  Here at KAM we’ve...
KAM Knowledge
05 Jul

Low+No 2023 – what you missed!

On Wednesday this week, KAM hosted our 4th annual Low & No event, at which we shared headlines from our...
29 Jun

Dry summer ahead – moderation goes mainstream

As many Brits are moderating alcohol this summer as during ‘Dry January’ UK drinkers are now moderating in the summer...
31 May

What we can learn from Hospitality in Austin, Texas

Last Monday KAM MD, Katy Moses returned from the wonderful Atlantic Club study tour of Austin, Texas, organised to perfection...
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14 May

The Quest for a Quality Serve

Katie Jenkins, Marketing & Partnerships Director at KAM shares recent research carried out in partnership with Budvar looking at just...
20 Apr

Hospitality is missing a trick with employee engagement

Katy Moses, MD at KAM, reflects on recent research, carried out in partnership with Growth Partners looking at Employee Engagement...
20 Mar

Maximising sport in pubs

Following the release of our brand new research - The Value of Midweek Sport in Pubs - in partnership with...

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Reports & Whitepapers

View and download our industry-leading reports and whitepapers from our Knowledge Hub.

Plan to Plate – May 2025

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This bi-annual report tracks UK consumer behaviour with regards to hospitality venues.

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Low+No 2025: Drinking Differently

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A look at Brits evolving relationship with alcohol and the growth of the low & no category. Report in partnership with Lucky Saint.

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Competitive Socialising 2025

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A look at the Competitive Socialising customer and the growing demand for activity-led venues and experiential leisure.

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LTC x KAM | Wellbeing at Work

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A look at employee wellbeing in the Hospitality industry and how we can improve the experience.

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The UK’s Largest Hospitality Salary Survey 2025

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This annual survey is based on feedback hospitality employees and aims to provide a benchmark of current salaries and benefits available as well as what is important to these employees.

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The Pub Roadmap | Creating Pub Superfans

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In partnership with the BII and supported by Brakes, this research report at how venues can grow customer loyalty and create pub superfans.

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