Roxy Leisure
COMPETITOR BENCHMARKING TO DRIVE SUCCESS The Challenge Roxy Leisure, a leading operator in the competitive socialising space, wanted to understand how their brand was perceived in a rapidly expanding and…
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UNDERSTANDING PUB PARTNERS MOTIVATIONS & CONCERNS The Objective JW Lees received annual feedback from their pub partners as part of KAM’s ‘Licensee Index’ which provides licensee feedback and benchmarks where…
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COMMERCIAL DUE DILIGENCE FOR PIPER PRIVATE EQUITY The Objective The aim of the research was to provide Piper with a deep dive into the behaviours, attitudes, perceptions, and sentiments of…
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ESSENTIAL CUSTOMER INSIGHT TO SHAPE FUTURE STRATEGY The Borough Market team wanted to gain a deeper understanding of who is visiting the Market – to re-visit and refresh their current customer…
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CUSTOMER UNDERSTANDING TO DRIVE CRITICAL BUSINESS DECISIONS NQ64 is a business that is growing and growing fast. Having opened 9 sites since 2018 it was important that they took an opportunity to…
Read MoreHall & Woodhouse
MULTI-METHODOLOGY APPROACH TO KEY STRATEGIC RESEARCH PROJECT Hall & Woodhouse set out to review their Managed House business model and create a compelling Guest Value Proposition that delivers sustainable value…
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